iPod earphone jack :(

in Genius Bar edited January 2014
it's come loose and most of the time I can only hear the right ear... if I wiggle it a bit I can eventually have precarious stereo sound but I often lose it...

can I ship it to apple to have it repaired (or even better, replaced with one of the new ones?) or will they blame me for mistreating my ipod (although I don't think I have...)

thank you


  • Reply 1 of 2
    dobbydobby Posts: 796member
    My friend had the same problem.

    He took the ipod in to a local apple reseller with the receipt and it was repaired for free. He bought it in Milan and had it repaired in Frankfurt. It was about 18 months old.

  • Reply 2 of 2
    oh that's good... but I'm not sure where to have it repaired cause I bought it in london stansted airport, live in rome, but will be moving to new hampshire in a few days...
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