I installed iTunes on my PC to try it out for the hell of it. First off the CD Burning is completely broken in the program.. it complains about drivers not being installed.
I have a Lite On buner... possiblely the best optical cd-rw drive manufacturer.
I can burn CDs in Nero, 120%, even my DOS CD Record program. I've also noticed that my iTunes isn't handling some of the ID3 Tags right, and it's crashed a few times.
1) I have a Lite-On, and I can burn CDs in Nero and 120%, AND I can burn CDs with iTunes.
2) iTunes, when given the choice of using ID3v1 and ID3v2 tags (if both are present) will use the ID3v2 tags. WinAmp will use the ID3v1 tags. This may explain the second problem.
Quote:
Originally posted by scavanger
I'm an expert Windows user and have setup up 1000's of windows setups. There is nothing wrong with my other programs and XP hasn't crashed in months if not a year.
Heh. I'm guessing you don't turn that computer on much
Quote:
Originally posted by scavanger
"No...only an idiot would complain about the Tech Support for a FREE product. In fact iTunes licenses CDDB and the Fraunhofer MP3 Encoder so it's COSTING Apple to give this away. "
Thats Apple's own fault. FreeDB and Lame are both excellent and are better then those services apple is licensing. I only use FreeDB and Lame when I rip cds on EAC on my Windows box. Apple should learn to save money, and thats not a vaild arguement at all since their are better free alternatives.
Look, Apple CAN'T use LAME as a large corperation. They could get sued by Fraunhofer, because LAME's legality is questionable. Not to mention, even if they didn't get sued, Fraunhofer could just refuse to work with them in future. Why do you think Macs have region-locked DVD players and drives?
Even if iTunes costed less money for Apple, it would still cost money in development and bandwidth costs which Apple simply can't avoid completely. Even if iTunes costed no money, it would still be a free product you couldn't expect support for (except if you bought it with an iPod of course).
well their tech support on their platform is very good scavenger I can attest to that as i used to be an on-site repair tech in Dallas, and have messed with the others, and there's no question.
Personally I think Dell has the worst tech support, I mean I can see offsetting your tech support to india, but when an indian person picks up the phone with a thick accent, it only aggravates me more.
I'm personally thinking its something in windows from a patch that makes it not like iTunes anymore! i mean thats all that I can say it did, cuz on my friends computer it used to work... and it updated and now.. no workie.
Comments
Originally posted by scavanger
I installed iTunes on my PC to try it out for the hell of it. First off the CD Burning is completely broken in the program.. it complains about drivers not being installed.
I have a Lite On buner... possiblely the best optical cd-rw drive manufacturer.
I can burn CDs in Nero, 120%, even my DOS CD Record program. I've also noticed that my iTunes isn't handling some of the ID3 Tags right, and it's crashed a few times.
1) I have a Lite-On, and I can burn CDs in Nero and 120%, AND I can burn CDs with iTunes.
2) iTunes, when given the choice of using ID3v1 and ID3v2 tags (if both are present) will use the ID3v2 tags. WinAmp will use the ID3v1 tags. This may explain the second problem.
Originally posted by scavanger
I'm an expert Windows user and have setup up 1000's of windows setups. There is nothing wrong with my other programs and XP hasn't crashed in months if not a year.
Heh. I'm guessing you don't turn that computer on much
Originally posted by scavanger
"No...only an idiot would complain about the Tech Support for a FREE product. In fact iTunes licenses CDDB and the Fraunhofer MP3 Encoder so it's COSTING Apple to give this away. "
Thats Apple's own fault. FreeDB and Lame are both excellent and are better then those services apple is licensing. I only use FreeDB and Lame when I rip cds on EAC on my Windows box. Apple should learn to save money, and thats not a vaild arguement at all since their are better free alternatives.
Look, Apple CAN'T use LAME as a large corperation. They could get sued by Fraunhofer, because LAME's legality is questionable. Not to mention, even if they didn't get sued, Fraunhofer could just refuse to work with them in future. Why do you think Macs have region-locked DVD players and drives?
Even if iTunes costed less money for Apple, it would still cost money in development and bandwidth costs which Apple simply can't avoid completely. Even if iTunes costed no money, it would still be a free product you couldn't expect support for (except if you bought it with an iPod of course).
Barto
My computer runs very well usually.
My point was that you can use the "I'm paying for this and giving it to you for free so screw the techsupport" as a scape goat.
Personally I think Dell has the worst tech support, I mean I can see offsetting your tech support to india, but when an indian person picks up the phone with a thick accent, it only aggravates me more.
I'm personally thinking its something in windows from a patch that makes it not like iTunes anymore! i mean thats all that I can say it did, cuz on my friends computer it used to work... and it updated and now.. no workie.
Originally posted by scavanger
Fair enough on the Lame encoder. I should of figured that it was questionable under the DMCA.
Actually, it's not an issue under the DMCA. It's covered by software patents instead.