my powerbook isn't starting properly

in Genius Bar edited January 2014
I've just purchased a bran new powerbook and I'm already having issues with it. (I'm dissapointed but I'm not going to hate Apple for it or anything.) The powerbook starts up fine, however; the monitor doesn't turn on. I can hear the computer running and the lights are turned on on the keyboard. Has this happened to anyone before? Any help would be greatly appreciated!


  • Reply 1 of 1
    jayhighjayhigh Posts: 40member
    Nevermind, I called Apple and they said the RAM is not being read by the computer. I'll have replace the entire computer.
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