New 15" PB screen bad quality?
There seem to be a number of complaints about the new PB 15" displays. People clearly see darker and lighter horizontal lines.
More info about this issue can be found here: http://15inpbscreen.appleplace.com
More info about this issue can be found here: http://15inpbscreen.appleplace.com
Comments
The screen has the issue exactly as discribed. Will call AppleCare first thing tomorrow.
If the other two also have this issue, that would be very bad...
I gave up asking for new ones so my PowerBook is currently being repaired and the tech guys assured me it was going to be fixed. They told me it was a problem with the logic board...
I'll keep you posted as to the outcome!
I suspect that the problem is universal, but varies in degree; and that different people have different thresholds for it. IMO, if it doesn't bother you, consider yourself lucky to be on the happier end of both distributions. If it does bother you...I guess we wait for the next revision of the 15" and hope they put a different screen in it. What's odd is that neither the 17", the 12", nor any of Apple's standalone LCDs have the problem to anywhere near as noticeable a degree. Put a 17" next to a 15" in the Apple Store and you can see the difference clearly.
Originally posted by n2o2
I received the first of 3 PB 15" a few minutes ago. Tested it right away using this image: http://crankycat.com/pb15_problems.png
The screen has the issue exactly as discribed.
Called Apple Support, they are going to replace the thing. Good service. I was assured that the replacement will not have this issue. We'll see... ;-)
They definitely have not been living up to their premium.
Sometimes I wonder if they do any QA testing at all.
The amount of problems Apple has had with their products and powerbooks in particular in recent years is embarrassing.
All are typical problems associated with notebooks made by second tier south asian OEMs. PC made Quanta/ Benq/ Compal/ Clevo have had the same problems over the years...
The lower price pays off at the bottom line in the short term, but doesn't pay off in the long term because quality issues add up over time!
If Apple would switch to first tier Japanese makers (Fujitsu/ Sony/ Panasonic/ Toshiba), most of these problems will disappear. Not as good as far as the bottom line is concerned, but better for the customer.
Originally posted by skatman
All are typical problems associated with notebooks made by second tier south asian OEMs. PC made Quanta/ Benq/ Compal/ Clevo have had the same problems over the years...
The lower price pays off at the bottom line in the short term, but doesn't pay off in the long term because quality issues add up over time!
If Apple would switch to first tier Japanese makers (Fujitsu/ Sony/ Panasonic/ Toshiba), most of these problems will disappear. Not as good as far as the bottom line is concerned, but better for the customer.
That's what I don't understand. The warranty repars cost and recall cost must be huge on powerbooks in recent years. Apple can possibly be happy with this. I'm sure it eats into profit margins considerably
Originally posted by L'Angelo Misterioso
That's what I don't understand. The warranty repars cost and recall cost must be huge on powerbooks in recent years. Apple can possibly be happy with this. I'm sure it eats into profit margins considerably
OEM eats most of the hardware repair cost.