Help! MacBook Pro won't boot!

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  • Reply 21 of 30
    gscgsc Posts: 1member
    Quote:
    Originally Posted by SGSStateStudent View Post


    Congrats. Teaches me a new way to handle this problem if it ever comes to my Mac.



    I first bought my 13? MBP a few weeks ago. In three days it wouldn?t boot. Just a gray screen and a spinning wheel. Apple store couldn?t save my data (I had migrated from a 15?) and had to put in a new 500 GB hard drive. Three weeks later it happened again. I have a Apple outside consultant trying to get my data, but so far it hasn?t worked. Are the 500 GB hard drives just bad-- should I op for a 320? R the new 13? MBP just screwed up? Been a Mac guy for decades and never had an experience like this.
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  • Reply 22 of 30
    Hi, I'm a devout Windows user converting to Mac. I've had my 15 inch pro for almost a week and its been fantastic! My friend, a fairly experienced Mac user, upgraded the software, and since that, it refuses to boot, getting stuck at the loading circle after chiming. I've tried all of the key combo's listed here and several others, it can't boot into safe mode, verbose, single user, hardware test, etc. . . and it won't boot off the OS CD either, so I can't reinstall. I'm taking it to the store tomorrow to get it repaired, but in the meantime, anyone come across this or have ideas on how to fix it? Thanks in advance!
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  • Reply 23 of 30
    The kind people at Genius Bar fixed it- the Software Update didn't write properly. . . which threw off the OS. They had to do an archive/install to repair it, but it took twice as long as it was supposed to, so who knows- could that be a potential warning sign of problems to come? dun dun dun. . .
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  • Reply 24 of 30
    I am having the same problem with mine right now. However, I am able to boot to the CD I just can't figure out how to get my files off to do new install. One thing I did do is put in a 32GB memory stick and installed Leopard on that. I have not rebooted since it is up and running because I can now copy files from the original HD to that, but I am limited on space. So now I am stuck with trying to find another stick or usb HD to copy files to so I can do a clean install of the OS.



    The system just did an upgrade to a bunch of stuff to include software and the bios or firmware or whatever it was. I am a fairly new MAC user so some of this is just really new to me. The actual problem did not start until I ran a program called ONYX which helps noobs like me clean up cache files and stuff and it always does a S.M.A.R.T. check and then a drive check. Upon doing the drive check it alerted me to a drive problem and suggested that I use my MAC OS install disk to run the disk utility program to fix any errors. Well, that couldn't fix the errors and since then I have been unable to reboot only ever getting to gray screen with spindle then computer shuts down EVERY time. That's when I got the idea to instal OSX on the memory stick. Once I get my files copied I will try to boot from the memory stick to see if that works. I am curious if that will work, but I think it will. I was able to boot to LINUX from it on my other windows laptops. I guess so long as Apple lets me select that as a boot image option it would be okay plus it installed there and is running now.



    I also just ordered my Snow Leopard upgrade and when it comes in I guess I will have a nice clean HD to install to unless there are problems with the actual HD. I hope it's just a file corruption or something like that. I am a bit disappointed right now with my MAC, but part of the problems are mine for leaving it on all the time and not doing the battery maintenance like I should. My battery only lasts about 5 minutes so I had to order a new one of those for $129. Take care of your battery!!!!!!!!
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  • Reply 25 of 30
    phuynhphuynh Posts: 2member
    Hello,



    Would someone help me please: This is what I have:



    Macbook Pro 17" 2.53 i5

    I did an upgrade and installed winebottle and now I turn on the computer. Its stuck at the grey screen for hours (I left it on and came back) with Apple Logo but NO spinning timer.



    Here is what I've tried so far:



    1. Restart and hold down C with original cd

    2. Restart and hold down C with Snow Leopard

    3. Option+command+P+C and power on and release at second beep

    4. Plug the hdd using firewire cable to my imac and use disk utilities to erase. Verify disk and status was "ok"

    5. Removed the HDD and plugged in an HDD adapter and used Superduper to clone and boot up. It would boot up in my Imac but when I installed back in my macbook pro and its not recognizing

    - I have also used Carbon Copy cloner and still won't boot





    6. acccess SAFE mode using Command S and here is what i recieved:



    Efiboot loaded from device: Acpi (PNO0A03,0) Pci(1fl2)/SATA(1,0)HD(Part3.MBRType=20,SigType=00)

    boot file path\\\system\\library\\Core\\Services\\boot.efi

    .Loading 'mach_kernel"...

    .................................................. .......

    Root device uuid is "C32323-2323-XXX-XXXXX

    Loading drivers..

    Loading System\\Library\\Extesions.mkext...........











    So the screen above stuck there for hours as well. I'm not able to delete or type anything. I'm exhausted and need your help!!!





    Thanks



    --Evan
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  • Reply 26 of 30
    Marvinmarvin Posts: 15,585moderator
    Quote:
    Originally Posted by phuynh View Post


    Hello,



    Would someone help me please: This is what I have:



    Macbook Pro 17" 2.53 i5

    I did an upgrade and installed winebottle and now I turn on the computer. Its stuck at the grey screen for hours (I left it on and came back) with Apple Logo but NO spinning timer.



    Try booting holding the shift key down. I'm not sure if you meant WineBottler is what you installed. The program may have installed a kernel extension it doesn't like. I would have assumed the iMac wouldn't have liked it either though. Booting holding shift should disable kernel extensions and allow you to go in and delete the offending one.
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  • Reply 27 of 30
    phuynhphuynh Posts: 2member
    Quote:
    Originally Posted by Marvin View Post


    Try booting holding the shift key down. I'm not sure if you meant WineBottler is what you installed. The program may have installed a kernel extension it doesn't like. I would have assumed the iMac wouldn't have liked it either though. Booting holding shift should disable kernel extensions and allow you to go in and delete the offending one.







    Once in safe mode. it won't let me type anything. I'm stuck at the last line. will replace the rams work?
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  • Reply 28 of 30
    Marvinmarvin Posts: 15,585moderator
    Quote:
    Originally Posted by phuynh View Post


    Once in safe mode. it won't let me type anything. I'm stuck at the last line. will replace the rams work?



    You shouldn't get any text in safe mode. Booting holding command-s gets you to single user mode, which has text. Holding shift at boot should boot the system without extensions.
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  • Reply 29 of 30
    My Macbook Pro crashed for the first time after 10 months and it went to the grey screen with the loading circle and just hangs there.



    Inserted the orginal leopard OS X disc and held down C. Then restarted.



    It detected the disc... I selected "archive and install".



    Seems to be working, install is at 89%.



    2 thumbs up, hope this helps the others
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  • Reply 30 of 30
    daisyzoedaisyzoe Posts: 1member

    If you cannot start your MacBook pro then you can start your system in safe mode, do the following:

    Hold down the shift key and then start you Mac. Safe mode takes a while so you do not be alarmed when you do not see the system right way. While you are waiting the operating system i verifying then the directory structure of your system start-up volume and repairing it, if required. But you remember it will also delete some of the start up caches that might also be preventing your Mac from starting successfully. Once upon a time the system logo appears, then you can access and run Disk Utility’s First Aid tool onto your system just as you normally would. And finally when First Aid is finished, you can reboot your Mac normally. If you still encounter this issue then you can use Mac data recovery tool for easily solving of this issue.

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