Apple enlists 'Rhonda' to help drive Mac sales at retail

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  • Reply 41 of 41
    Quote:
    Originally Posted by marktwain


    A couple of corrections to the article...

    Rhonda is actually named after a VP or something within Apple named Ron. The whole help screen is his 'baby' so it's named after him.



    Also, the Talk Mac demo includes a run through of iPhoto, not Microsoft Word...at least that's what we were told to do.



    As for the appointments with Mac Specialist, it's actually showing to have a 'huge' success rate, somewhere in the upper 80%. Considering a typical store doesn't come anywhere close to a CPU per hour per Mac Specialist, it's well worth their time. This could be huge for Apple.



    Nice first post. You a Apple Employee? -- at a retail store?
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