WTF? If you are going to be hateful, at least make sure it has something to do with the thread...
Anyways, There is a lot of fuss with little info. Not a single person from this board has been impacted though it appears to be a month old change. Neither do we know if this is a permenant change or if Apple will resume the mail-in service when/if they line up another repair facility...
I was referring to the cultures slithering into the gutter. Hateful-not. Truthful-yes. Closing a facility with the loss of hundreds of jobs is hateful.
ie:My neighbours happen to be involved with drugs and the like and I was shocked to see that when I ordered a hard drive that all the postal service left was a single name of who it had been collected by - they didn't take it back to the depot. I didn't even know my neighbour's last name because they are separated but live together to claim more welfare as single parents.
Sucks that the repair depot has shut down and Apple can't do anything about that ... but ...
Dell give you 2 years at-home repair service for around £60 (or 1 year for £30). Whether it does what it says on the tin is another thing.
Apple are way way way behind, it pains me to say. Driving 50 miles to an Apple store (if you have a car, the UK isn't the USA) and back, twice, would cost some £40 in fuel and 4 hours of time if you don't get stuck in traffic.
If the product fails in warranty then the company should foot the bill for the user's costs. Common sense.
Have you ever tried to use the Dell in home service? I've heard plenty of stories about inexperienced techs that come in and make a mess of things trying to 'fix' the machine. Oh, and if you get a new hard drive put in, that's all you get. Your data that was there is gone. You have to reinstall everything yourself, etc.
Apple is quite generous on what kind of things they do cover under warranty. Reimbursement for your time if a machine fails definitely should not be one of them.
It can be a pain but I'd actually prefer to get my computer fixed more locally and where I can pick it up at my convenience. One of the biggest complaints I see among PC users is that they can take their machine to a repair shop and get a 1-2 day return time.
Considering that most of Apple's laptop computers as well as new iMacs are a pain to take apart, I doubt that many local repair shops are happy about having to repair Apple hardware. They would just as soon ship their customers' Macs to Apple themselves rather than deal with the hassle of completely tearing apart a Mac just to replace basic components.
Considering that most of Apple's laptop computers as well as new iMacs are a pain to take apart, I doubt that many local repair shops are happy about having to repair Apple hardware. They would just as soon ship their customers' Macs to Apple themselves rather than deal with the hassle of completely tearing apart a Mac just to replace basic components.
Basic replacements like Ram and HD are usually ok but I agree Apple should put some work into making their machines more easily serviceable, especially the Mac Mini.
Comments
WTF? If you are going to be hateful, at least make sure it has something to do with the thread...
Anyways, There is a lot of fuss with little info. Not a single person from this board has been impacted though it appears to be a month old change. Neither do we know if this is a permenant change or if Apple will resume the mail-in service when/if they line up another repair facility...
I was referring to the cultures slithering into the gutter. Hateful-not. Truthful-yes. Closing a facility with the loss of hundreds of jobs is hateful.
ie:My neighbours happen to be involved with drugs and the like and I was shocked to see that when I ordered a hard drive that all the postal service left was a single name of who it had been collected by - they didn't take it back to the depot. I didn't even know my neighbour's last name because they are separated but live together to claim more welfare as single parents.
Sucks that the repair depot has shut down and Apple can't do anything about that ... but ...
Dell give you 2 years at-home repair service for around £60 (or 1 year for £30). Whether it does what it says on the tin is another thing.
Apple are way way way behind, it pains me to say. Driving 50 miles to an Apple store (if you have a car, the UK isn't the USA) and back, twice, would cost some £40 in fuel and 4 hours of time if you don't get stuck in traffic.
If the product fails in warranty then the company should foot the bill for the user's costs. Common sense.
Have you ever tried to use the Dell in home service? I've heard plenty of stories about inexperienced techs that come in and make a mess of things trying to 'fix' the machine. Oh, and if you get a new hard drive put in, that's all you get. Your data that was there is gone. You have to reinstall everything yourself, etc.
Apple is quite generous on what kind of things they do cover under warranty. Reimbursement for your time if a machine fails definitely should not be one of them.
It can be a pain but I'd actually prefer to get my computer fixed more locally and where I can pick it up at my convenience. One of the biggest complaints I see among PC users is that they can take their machine to a repair shop and get a 1-2 day return time.
Considering that most of Apple's laptop computers as well as new iMacs are a pain to take apart, I doubt that many local repair shops are happy about having to repair Apple hardware. They would just as soon ship their customers' Macs to Apple themselves rather than deal with the hassle of completely tearing apart a Mac just to replace basic components.
Considering that most of Apple's laptop computers as well as new iMacs are a pain to take apart, I doubt that many local repair shops are happy about having to repair Apple hardware. They would just as soon ship their customers' Macs to Apple themselves rather than deal with the hassle of completely tearing apart a Mac just to replace basic components.
Basic replacements like Ram and HD are usually ok but I agree Apple should put some work into making their machines more easily serviceable, especially the Mac Mini.
One of the major reasons I got my MBP was because I knew when I moved over to England I could still get it easily repaired/etc.
If they don't fix this problem-- and fast, I'm going to be one angry redhead