Scanner problem with OS update

Posted:
in macOS edited January 2014
Not sure right area for this post... Updated my OS recently and now my scanner is giving me fits... The scanner is an HP all-in-one printer/scanner. I have the latest drivers and software - I believe. The printer is recognized by the system profiler and preferences applet. It will print from various applications but when I try to scan in an image from Photoshop, it tells me the scanner is busy/unavailable... I went to HP's Imagezone and went through the setup assistant and it can not find the printer/scanner when I did a USB scan. HELP! Any suggestions...? Thanks in advance...

Comments

  • Reply 1 of 3
    mr. memr. me Posts: 3,219member
    Quote:
    Originally Posted by OS X Guy View Post


    ... The scanner is an HP all-in-one printer/scanner. ...



    Which model HP all-in-one?

    Which model Mac?

    Which version OS?

    Which version Photoshop?
  • Reply 2 of 3
    Quote:
    Originally Posted by Mr. Me View Post


    Which model HP all-in-one?

    Which model Mac?

    Which version OS?

    Which version Photoshop?



    HP 1610 all-in-one

    G5 iMac 2.0 Ghz

    OS 10.4.10

    CS3 - but the problem also exists in Acrobat 8 as well...
  • Reply 3 of 3
    mr. memr. me Posts: 3,219member
    Quote:
    Originally Posted by OS X Guy View Post


    ....

    CS3 - but the problem also exists in Acrobat 8 as well...



    Presumeably, the scanning function is controlled by a TWAIN driver. If you did upgraded via Archive & Install, you probably did not move the TWAIN driver over to the upgraded System from the Previous System.
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