I followed the instructions http://manuals.info.apple.com/en/Mac...dDrive_DIY.pdf to get a look at the hard drive, and it was a Seagate. It has "FW 7.01" indicated on the label, which I assume means firmware version, which matches the "problem" firmware.
Has anyone had any luck with Apple replacing these drives?
When talking to Apple, do they acknowledge the problem?
Seeing a fresh post on this thread, I feel like i should add my two cents. My drive died after 18 months. I have apple care, and they offered to replace it, but they didn't have on in stock. They also work on an "exchange" program, so they'd have to send my drive back. I have data security issues with that. If they can't notify users of product defects, how can i expect them to properly manage my private data? I filed a BBB complaint and wrote apple a letter. Apple's response to the BBB specifically quoted the apple care agreement that it is my responsibility to back up the data. The never even acknowledged that there MIGHT have been a hard drive issue. I haven't received so much as an apology for my trouble.
Apple replied to my personal letter that I sent by asking me to call consumer relations. When i called, my "case info" had nothing attached to it except that they had received a letter. They stripped all of the information i had included, including the links to sites like this one that show apple "is aware" of the problem. Yet, from all i have seen, they have not done anything about it...
I thought a personal letter and a BBB complaint might turn some heads, but i guess not. Class action, anyone?
If they offer to replace your hard drive, I dont' see where you have a case?
If you're worried about data, then take a couple of woofers / subs, crank up the tunes and sandwich the hard drive between the two magnets or find other electromagnets to scramble the data.
If they offer to replace your hard drive, I dont' see where you have a case?
If you're worried about data, then take a couple of woofers / subs, crank up the tunes and sandwich the hard drive between the two magnets or find other electromagnets to scramble the data.
It doesn't work that way, magnetic fields don't penetrate very well into metalic enclosures. Even if they did, I don't think those magnets would be strong enough. Hard drive magnetics aren't easy to change like floppies were.
Comments
The Macbook
- the disk doesn't show up in Firewire target disk mode
I tried all the standard troubleshooting tips......and the problem remains.I followed the instructions http://manuals.info.apple.com/en/Mac...dDrive_DIY.pdf to get a look at the hard drive, and it was a Seagate. It has "FW 7.01" indicated on the label, which I assume means firmware version, which matches the "problem" firmware.
Has anyone had any luck with Apple replacing these drives?
When talking to Apple, do they acknowledge the problem?
Thank you
Apple replied to my personal letter that I sent by asking me to call consumer relations. When i called, my "case info" had nothing attached to it except that they had received a letter. They stripped all of the information i had included, including the links to sites like this one that show apple "is aware" of the problem. Yet, from all i have seen, they have not done anything about it...
I thought a personal letter and a BBB complaint might turn some heads, but i guess not. Class action, anyone?
If you're worried about data, then take a couple of woofers / subs, crank up the tunes and sandwich the hard drive between the two magnets or find other electromagnets to scramble the data.
If they offer to replace your hard drive, I dont' see where you have a case?
If you're worried about data, then take a couple of woofers / subs, crank up the tunes and sandwich the hard drive between the two magnets or find other electromagnets to scramble the data.
It doesn't work that way, magnetic fields don't penetrate very well into metalic enclosures. Even if they did, I don't think those magnets would be strong enough. Hard drive magnetics aren't easy to change like floppies were.