I've never owned a mac before, but I'm looking forward to a MBP when I go to college full time. When visiting a Pittsburgh area Best Buy store, I went and started poking around the then-just-released leopard OS. I opened up photobooth and started looking at effects when the display's babysitter (a best buy employee) told me rather rudely to either buy a mac, or leave the store immediately. I asked why, and he said that he didn't have to give a reason.
If Best Buy doesn't like their customers looking at merchandise, then I will be sure to never go near their stores again, lest I get a fleeting glance of an end-cap display of overpriced CDs or prepaid cell phones.
I would encourage everyone to buy directly from Apple.
I believe some of Best Buys will also have an Apple retail employee(s) on staff to maintain and assist customers.
This is correct. I work at Best Buy and I am hoping that the store I work in will get them soon. There will be an apple trained employee available at the apple store within the BB store. The BB employees will help when the traffic is heavier in the apple area. I also have taken the learning courses explaining apple's products and when they come to each store we are required to take even more in depth courses. I'm not saying all Best Buy employees will be apple experts but we will know the basics.
I always tell people if they are interested in a macbook or imac that if they are willing to pay the money they will not be disappointed. My store is able to order them and have the computer shipped to the customer's house. I've done this a few times for customers who did not want to drive to the apple store or order via the apple website (they wanted to pay cash in the store).
People always ask me what type of PC I would buy and I say I don't own one. If they ask any further questions I say I have a mac and that they do the type of work I need to do better than PCs that are similarly priced and equipped. Most of the time they think I'm crazy to pay that much for a computer. I live in a town where the economy is hurting and people always shop based on price; too they end up paying more in the long run because they have to replace the $500 laptop every 12-18 months.
I've never owned a mac before, but I'm looking forward to a MBP when I go to college full time. When visiting a Pittsburgh area Best Buy store, I went and started poking around the then-just-released leopard OS. I opened up photobooth and started looking at effects when the display's babysitter (a best buy employee) told me rather rudely to either buy a mac, or leave the store immediately. I asked why, and he said that he didn't have to give a reason.
If Best Buy doesn't like their customers looking at merchandise, then I will be sure to never go near their stores again, lest I get a fleeting glance of an end-cap display of overpriced CDs or prepaid cell phones.
I would encourage everyone to buy directly from Apple.
That's very odd. I doubt id it's normal.
Butwe've also heard of Apple employees being rude, so you will get the rare case.
I wouldn't say to not buy from a non Apple store though. Apple wants, and needs, this distribution, or they wouldn't be pushing so hard for it.
I've never owned a mac before, but I'm looking forward to a MBP when I go to college full time. When visiting a Pittsburgh area Best Buy store, I went and started poking around the then-just-released leopard OS. I opened up photobooth and started looking at effects when the display's babysitter (a best buy employee) told me rather rudely to either buy a mac, or leave the store immediately. I asked why, and he said that he didn't have to give a reason.
If Best Buy doesn't like their customers looking at merchandise, then I will be sure to never go near their stores again, lest I get a fleeting glance of an end-cap display of overpriced CDs or prepaid cell phones.
I would encourage everyone to buy directly from Apple.
I agree. If you want to "play" with a Mac all day, you can do it in any Apple store.
If you're in a Best Buy, and a salesperson tells you to buy something or leave, I recommend asking for a manager.
That's discouraging. I was hoping for better. Twice in the past month i've been in the st petersburg best buy, checking out hard drives, and overheard computer sales conversations with customers. In both cases the salesmen were pushing pcs (the store doesn't stock macs). In both cases i waited til the conversations were over and spoke briefly with the customers about the merits of apple's computers. Both were familiar with macs; one already planned to go to the apple store. I also spoke to both salespersons. One agreed that macs were better but not part of his conversation because he didn't stock them. The other salesperson was a windows enthusiast.
If for no other reason that the benefit of customers, i'd like to see best buy embrace a mac display staffed by capable people.
Greenville, SC will soon lose the best place to buy Mac gear (CompUSA). This past week I found out that our Best Buy will be getting a mini Apple Store in April or May.
I'm a journalist, and one of my earliest--and most formative--jobs was as a consumer reporter. The lessons stuck: As my career progressed from reporting to editing to publishing, I ended up heading a magazine for the factory outlet retailing & shopping center industry--a business field I could engage in without feeling it was exploitive.
I'm not overly aggressive at the stores: on a different occasion I approached shoppers in a similar situation, but learned they had other computers and were committed to the windows platform. I wished them well and we parted, I think, on friendly terms. I don't want to be as zealous as the friend of my ex-wife who, when i tried to engage in friendly conversation in a parking lot, tried to convert me (to her God, not her computing platform god). I didn't like the way that felt, and i wouldn't want to make a Best Buy shopper feel that way! \
Comments
If Best Buy doesn't like their customers looking at merchandise, then I will be sure to never go near their stores again, lest I get a fleeting glance of an end-cap display of overpriced CDs or prepaid cell phones.
I would encourage everyone to buy directly from Apple.
I believe some of Best Buys will also have an Apple retail employee(s) on staff to maintain and assist customers.
This is correct. I work at Best Buy and I am hoping that the store I work in will get them soon. There will be an apple trained employee available at the apple store within the BB store. The BB employees will help when the traffic is heavier in the apple area. I also have taken the learning courses explaining apple's products and when they come to each store we are required to take even more in depth courses. I'm not saying all Best Buy employees will be apple experts but we will know the basics.
I always tell people if they are interested in a macbook or imac that if they are willing to pay the money they will not be disappointed. My store is able to order them and have the computer shipped to the customer's house. I've done this a few times for customers who did not want to drive to the apple store or order via the apple website (they wanted to pay cash in the store).
People always ask me what type of PC I would buy and I say I don't own one. If they ask any further questions I say I have a mac and that they do the type of work I need to do better than PCs that are similarly priced and equipped. Most of the time they think I'm crazy to pay that much for a computer. I live in a town where the economy is hurting and people always shop based on price; too they end up paying more in the long run because they have to replace the $500 laptop every 12-18 months.
I've never owned a mac before, but I'm looking forward to a MBP when I go to college full time. When visiting a Pittsburgh area Best Buy store, I went and started poking around the then-just-released leopard OS. I opened up photobooth and started looking at effects when the display's babysitter (a best buy employee) told me rather rudely to either buy a mac, or leave the store immediately. I asked why, and he said that he didn't have to give a reason.
If Best Buy doesn't like their customers looking at merchandise, then I will be sure to never go near their stores again, lest I get a fleeting glance of an end-cap display of overpriced CDs or prepaid cell phones.
I would encourage everyone to buy directly from Apple.
That's very odd. I doubt id it's normal.
Butwe've also heard of Apple employees being rude, so you will get the rare case.
I wouldn't say to not buy from a non Apple store though. Apple wants, and needs, this distribution, or they wouldn't be pushing so hard for it.
I've never owned a mac before, but I'm looking forward to a MBP when I go to college full time. When visiting a Pittsburgh area Best Buy store, I went and started poking around the then-just-released leopard OS. I opened up photobooth and started looking at effects when the display's babysitter (a best buy employee) told me rather rudely to either buy a mac, or leave the store immediately. I asked why, and he said that he didn't have to give a reason.
If Best Buy doesn't like their customers looking at merchandise, then I will be sure to never go near their stores again, lest I get a fleeting glance of an end-cap display of overpriced CDs or prepaid cell phones.
I would encourage everyone to buy directly from Apple.
I agree. If you want to "play" with a Mac all day, you can do it in any Apple store.
If you're in a Best Buy, and a salesperson tells you to buy something or leave, I recommend asking for a manager.
That's discouraging. I was hoping for better. Twice in the past month i've been in the st petersburg best buy, checking out hard drives, and overheard computer sales conversations with customers. In both cases the salesmen were pushing pcs (the store doesn't stock macs). In both cases i waited til the conversations were over and spoke briefly with the customers about the merits of apple's computers. Both were familiar with macs; one already planned to go to the apple store. I also spoke to both salespersons. One agreed that macs were better but not part of his conversation because he didn't stock them. The other salesperson was a windows enthusiast.
If for no other reason that the benefit of customers, i'd like to see best buy embrace a mac display staffed by capable people.
What a good soldier you are!
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What a good soldier you are!
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I'm happy you recognized that and proud of you pointing it out and bringing it to our attention.
What a good soldier you are!
I'm a journalist, and one of my earliest--and most formative--jobs was as a consumer reporter. The lessons stuck: As my career progressed from reporting to editing to publishing, I ended up heading a magazine for the factory outlet retailing & shopping center industry--a business field I could engage in without feeling it was exploitive.
I'm not overly aggressive at the stores: on a different occasion I approached shoppers in a similar situation, but learned they had other computers and were committed to the windows platform. I wished them well and we parted, I think, on friendly terms. I don't want to be as zealous as the friend of my ex-wife who, when i tried to engage in friendly conversation in a parking lot, tried to convert me (to her God, not her computing platform god). I didn't like the way that felt, and i wouldn't want to make a Best Buy shopper feel that way!