Disgusted with Epson

gobble gobblegobble gobble
Posted:
in macOS edited January 2014
Pardon the rant, but I'm disgusted with Epson. I bought the Epson C80 printer in March and have had nothing but trouble since then. The problem is that the drivers are allegdly OS X compatible but consistently result in a "communication error." As you can see from the multitude of posts on this subject on the Apple discussion boards, I'm not alone. And Epson has know about this since last Fall when they released the drivers. But they don't seem to care. The work arounds that have been developed work sometimes, but not always. I'd return the stupid printer to the Apple Store but I'm beyond the 10-day window.



If Apple is going to allow Epson to sell the C80 in the Apple Store as OS X ccompatible, then they should insure it works. The fact that it was in the Apple Store, and got good reviews somehow, was the reason I bought the thing in the first place.



Feeing duped and frustrated,



Gobble Gobble



[ 05-17-2002: Message edited by: gobble gobble ]</p>
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Comments

  • Reply 1 of 34
    jimdadjimdad Posts: 209member
    Rant away, they deserve it. OSX support for both printers and cameras has been woeful. I'm waiting for support for my PhotoPC 800 digital camera and don't even know if they are working on it. Iphoto is a closed book to me at the moment. Is there something different about the technology epson use that makes it hard to write drivers?
  • Reply 2 of 34
    kaboomkaboom Posts: 286member
    Sorry to burst your rant bubble but my C80 works fine for me.

    I had the same problem you did after I upgraded to 10.1.3. All you have to do is select the document in the Print Monitor and hit "Retry" and it works fine. Annoying, yes but it is a temporary solution.

    However, everything was fixed for me when I upgraded to 10.1.4. No more communication problems. Works first time, every time now.



    What version of OSX are you running? Maybe it would help to upgrade?



    The only thing I don't like about the C80 is the color. I had to fiddle with the settings for about an hour to get a good color print from it.
  • Reply 3 of 34
    steve666steve666 Posts: 2,600member
    I don't know if this info helps at all, but the HP 960 worked right out of the box for me. Didn't really have to do anything because the drivers are already there in OSX I believe. Either that, or when I installed the drivers for OS9, OSX picked them up immediately....................................
  • Reply 4 of 34
    moogsmoogs Posts: 4,296member
    Fortunately I've had nothing but good luck with my C80 and OS X drivers. So you know "communications errors" are usually the result of a shorted out cable, bad USB housing or something similar.



    As far as Epson's support for OS X, it has sucked other than for a few printer models. Scanner support should be here by now, unless for some reason they don't get pre-release copies of PS (very hard to believe).
  • Reply 5 of 34
    rick1138rick1138 Posts: 938member
    Epson takes it up the ass,but unfortunately they are still the best choice to make digital prints of any endurance.I've had all kinds of problems with my 3000,but the thing that really pisses me off is the difficulty in getting it fixed.The nearest certified dealer is 3 1/2 hours away from where I live,and if I send my printer through the mail it costs almost $140 to get it there and back,and the one time I did send it out,they didn't really fix the problem.So I've decided to take matters into my own hand and am going to do all the repairs myself from now on,but Epson makes it impossible to get a repair manual,they suck,I hate them.
  • Reply 6 of 34
    aquaticaquatic Posts: 5,602member
    Now that was funny. Epson = quality?



    NO. I bought a InkJet 380 or something a few years ago, and it's "slow." Epsons take literally 10 minutes to load the (@#*&@)#*7 paper for crying out loud. Epson SUCKS. Is there anything good about Epsons? I haven't thought about them after buying that waste of 300 some odd dollars on an inkjet ~4 years ago.
  • Reply 7 of 34
    applenutapplenut Posts: 5,768member
    [quote]Originally posted by Aquatik:

    <strong>Now that was funny. Epson = quality?



    NO. I bought a InkJet 380 or something a few years ago, and it's "slow." Epsons take literally 10 minutes to load the (@#*&@)#*7 paper for crying out loud. Epson SUCKS. Is there anything good about Epsons? I haven't thought about them after buying that waste of 300 some odd dollars on an inkjet ~4 years ago.</strong><hr></blockquote>



    uh... Epson has th best quality photo inkjet printers and the cheapest ink.



    there is a lot good about them. printer problems are as much apple's fault as epson's. printer support in 10.1 sucks
  • Reply 8 of 34
    kidredkidred Posts: 2,402member
    [quote]Originally posted by Moogs:

    <strong>Fortunately I've had nothing but good luck with my C80 and OS X drivers. So you know "communications errors" are usually the result of a shorted out cable, bad USB housing or something similar.



    As far as Epson's support for OS X, it has sucked other than for a few printer models. Scanner support should be here by now, unless for some reason they don't get pre-release copies of PS (very hard to believe).</strong><hr></blockquote>



    Scanner support with Epson has been here for about 2 weeks now with PS 7.



    As for their printers, I learned my lesson when they didn't support my PS 700, so i bought an HP 90c worked right out of the box, cheaper and a HELLUVA lot quieter then any Epson.
  • Reply 9 of 34
    applenutapplenut Posts: 5,768member
    [quote]Originally posted by KidRed:

    <strong>



    Scanner support with Epson has been here for about 2 weeks now with PS 7.



    As for their printers, I learned my lesson when they didn't support my PS 700, so i bought an HP 90c worked right out of the box, cheaper and a HELLUVA lot quieter then any Epson.</strong><hr></blockquote>



    new epsons are pretty damn quiet. and not all features are supported in OS X with the HP... just like Epson. It's Apple's fault
  • Reply 10 of 34
    rick1138rick1138 Posts: 938member
    There are a lot of problems with the designs of Epson's printers,if you don't believe me try taking one apart,you will truly appreciate how well designed and easy to service Apple's computers are.One problem is that on many models prints have a tendency to pull to the right when being fed into the machine,I wasted hundreds of dollars on paper before I realized that the fault was the machine and not something I was doing wrong.This is a very common problem,and after I paid $130 to get it to the nearest Epson certified dealer ( it was under warranty and I still had to pay for shipping,which sucked) the problem still hasn't been completely fixed.The quality of the prints is superior to anything else,though,but I just don't believe that anyone makes great printers.
  • Reply 11 of 34
    jimdadjimdad Posts: 209member
    Can't complain about Epson quality - I still use a Stylus colour 740 at home and it does for me. however, I cant believe the noise the C60 , which I use at school , makes. It turns heads for all the wrong reasons. Back to my original beef - does anyone know if they are even working on OSX for their digital cameras ? As far as recognition by iPhoto is concerned, can anyone tell me if is up to Epson to make the driver compatible or is it something Apple has to build into iPhoto?
  • Reply 12 of 34
    gulliver64gulliver64 Posts: 9member
    My Epson Photo 890 works fine in 10.1.4. I really do have troubles with my HP LaserJet 2100TN. There is no way of selecting the 3rd paper-tray, not to speak of of any(!) individual preferences.
  • Reply 13 of 34
    keyboardf12keyboardf12 Posts: 1,379member
    Nothing but good luck with my c80 and osx. What you may be running into is a known bug. If you have classic turned on and running and you try and print from a osx app. then you will get a error on print. but if you go to the print center and retry again it works.



    hope this helps.



    I don't use classic apps any longer so all is good here.
  • Reply 14 of 34
    serranoserrano Posts: 1,806member
    [quote]Originally posted by Aquatik:

    <strong>Now that was funny. Epson = quality?



    NO. I bought a InkJet 380 or something a few years ago, and it's "slow." Epsons take literally 10 minutes to load the (@#*&@)#*7 paper for crying out loud. Epson SUCKS. Is there anything good about Epsons? I haven't thought about them after buying that waste of 300 some odd dollars on an inkjet ~4 years ago.</strong><hr></blockquote>







    i bought an ml-1210 samsung laser, jesus what an amazing printer
  • Reply 15 of 34
    applenutapplenut Posts: 5,768member
    [quote]Originally posted by jimdad:

    <strong> Back to my original beef - does anyone know if they are even working on OSX for their digital cameras ? As far as recognition by iPhoto is concerned, can anyone tell me if is up to Epson to make the driver compatible or is it something Apple has to build into iPhoto?</strong><hr></blockquote>



    I have an epson PhotoPC 850Z digital camera. Apparantly, according to Apple, epson uses a non-standard transfer protocol with their digital cameras. All the supported cameras in iPhoto use some sort of standard. It's up to Epson to work with Apple on adding support. After seeing 10.2 and seeing epson scanner driver built-in I would assume an effort is being made for the digital cameras as well
  • Reply 16 of 34
    pushermanpusherman Posts: 410member
    [quote]Is there anything good about Epsons?<hr></blockquote>



    Color.



    On the down side, I'm not sure that my Stylus 1160 will ever be supported in OS X. It works very well in OS 9, but Epson doesn't even include the 1160 in their list of planned supported printers. Shame, since it's only a year old.
  • Reply 17 of 34
    satchmosatchmo Posts: 2,699member
    Epsons are notorious for paper feed problems, noisy, and long warm up times.



    My 1520 has come to rest after 2 years. The costs associated to fix it amount to more than buying a new printer.



    My next colour printer will be an HP. They're quality has always been second to none.
  • Reply 18 of 34
    aitchaitch Posts: 1member
    I've been using a Stylus 3000 for a year of so for plotting architectural drawings, it works quite well (except for regular paper jams on A2 sized prints) but I'm very shitty that there is STILL no support for OS X. There was some talk late last year of a driver but still no sign. Very poor considering the cost of the printer, and whats with charging $500 (Australian pesos) for an ethernet card, when a PCI version costs $40?

    As soon as Cannon or HP makes an A2 printer with separate ink tanks I'm gone <img src="graemlins/oyvey.gif" border="0" alt="[No]" />
  • Reply 19 of 34
    bobthetomatobobthetomato Posts: 665member
    [quote]Originally posted by keyboardf12:

    <strong>Nothing but good luck with my c80 and osx. What you may be running into is a known bug. If you have classic turned on and running and you try and print from a osx app. then you will get a error on print. but if you go to the print center and retry again it works.



    hope this helps.



    I don't use classic apps any longer so all is good here.</strong><hr></blockquote>



    I updated to the latest drivers via SW update and it stopped that problem (I am also running 10.1.4 but the problem stopped with the driver update not the OS update). The only bad thing is it prints so slow in X. I recently printed a 6 page text document and it took more than 20 minutes. Aargh!



    [quote]

    I have an epson PhotoPC 850Z digital camera. Apparantly, according to Apple, epson uses a non-standard transfer protocol with their digital cameras. All the supported cameras in iPhoto use some sort of standard. It's up to Epson to work with Apple on adding support. After seeing 10.2 and seeing epson scanner driver built-in I would assume an effort is being made for the digital cameras as well

    <hr></blockquote>



    I have an Epson PhotoPC 650 and I've always pulled the CF card from the camera and used a Sandisk reader to import. My Nikon Coolpix 775 will synch directly with iPhoto but its so spotty sometimes that I have been tempted to go back to the old way. I think all of the Cameras have a way to go.
  • Reply 20 of 34
    escherescher Posts: 1,811member
    What about a @#$% driver for my ****ing EPL-5700i laser printer? Even for OS 9, Epson updated the driver once, early on, since the EPL-5700i shipped three years ago. Well over a year after OS X came out, there's not even an alpha driver from Epson.



    I'm saying that I'll buy a new printer with PS and Ethernet by the end of the summer. But I'd still rather download a crappy-but-OS X-compatible Epson driver than shell out $500+.



    Escher, frustrated with Epson <img src="graemlins/hmmm.gif" border="0" alt="[Hmmm]" />
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