Random Thread 0 Crashes - replaced ram, now what?
Any help would be greatly appreciated. Apple replaced the ram (2 gig) in my Macbook but random crashed occur throughout the day, in almost every application (Mail, Safari, Firefox, MS Office, CS3)
The machine is a 2 ghz Intel running 10.5.4.
I did an archive and install yesterday but that did not fix it. Here is a most recent crash log and Thread 0:
Process: Mail [157]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.3 (926.1)
Build Info: Mail-9260100~1
Code Type: X86 (Native)
Parent Process: launchd [93]
Date/Time: 2008-07-03 08:00:36.991 -0400
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c602267f
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib \t0x928e26e8 objc_msgSend + 24
1 com.apple.CoreFoundation \t0x904b9d49 __CFDictionaryDeallocate + 281
2 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
3 com.apple.CoreFoundation \t0x9047ba0d __CFArrayReleaseValues + 221
4 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
5 com.apple.CoreFoundation \t0x904b9d49 __CFDictionaryDeallocate + 281
6 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
7 com.apple.CoreFoundation \t0x9047ba0d __CFArrayReleaseValues + 221
8 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
9 com.apple.CoreFoundation \t0x904b9d49 __CFDictionaryDeallocate + 281
10 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
11 com.apple.CoreFoundation \t0x904900d4 __CFBundleDeallocate + 356
12 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
13 ...ple.CoreServices.CarbonCore\t0x962b813f _cf_disposeThisFile(rtFile*) + 25
14 ...ple.CoreServices.CarbonCore\t0x962b7fde RemoveComponentResFile + 124
15 ...ple.CoreServices.CarbonCore\t0x962b7ed3 UnregisterComponentInternal(ComponentRecord*) + 389
16 ...ple.CoreServices.CarbonCore\t0x96316a14 kissComponent(ComponentRecord*) + 278
17 ...ple.CoreServices.CarbonCore\t0x962b821b processSerialKissers + 173
18 ...ple.CoreServices.CarbonCore\t0x962b543a registerSystemComponents + 342
19 ...ple.CoreServices.CarbonCore\t0x962b5089 FindNextComponentInternal(ComponentRecord*, ComponentDescription*) + 95
20 ...ple.CoreServices.CarbonCore\t0x962b5013 FindNextComponent + 53
21 com.apple.AppKit \t0x910c2010 _initializeCA + 991
22 com.apple.AppKit \t0x910c1b5c -[NSSound _postInitialization] + 348
23 com.apple.AppKit \t0x910c194b -[NSSound initWithContentsOfURL:byReference:] + 269
24 com.apple.MessageFramework \t0x00316030 +[NSSound(MessageAdditions) _playNextSound] + 454
25 com.apple.Foundation \t0x942b295e __NSFireDelayedPerform + 382
26 com.apple.CoreFoundation \t0x904eab45 CFRunLoopRunSpecific + 4469
27 com.apple.CoreFoundation \t0x904eacf8 CFRunLoopRunInMode + 88
28 com.apple.HIToolbox \t0x92402da4 RunCurrentEventLoopInMode + 283
29 com.apple.HIToolbox \t0x92402bbd ReceiveNextEventCommon + 374
30 com.apple.HIToolbox \t0x92402a31 BlockUntilNextEventMatchingListInMode + 106
31 com.apple.AppKit \t0x90ec3505 _DPSNextEvent + 657
32 com.apple.AppKit \t0x90ec2db8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
33 com.apple.AppKit \t0x90ebbdf3 -[NSApplication run] + 795
34 com.apple.AppKit \t0x90e89030 NSApplicationMain + 574
35 com.apple.mail \t0x000fae76 0x1000 + 1023606
Sending this machine off to Apple would be a last ditch effort, so any guidance would be a huge help. Also, the Macbook has run beautifully for about a year without any problems at all.
The machine is a 2 ghz Intel running 10.5.4.
I did an archive and install yesterday but that did not fix it. Here is a most recent crash log and Thread 0:
Process: Mail [157]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.3 (926.1)
Build Info: Mail-9260100~1
Code Type: X86 (Native)
Parent Process: launchd [93]
Date/Time: 2008-07-03 08:00:36.991 -0400
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c602267f
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib \t0x928e26e8 objc_msgSend + 24
1 com.apple.CoreFoundation \t0x904b9d49 __CFDictionaryDeallocate + 281
2 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
3 com.apple.CoreFoundation \t0x9047ba0d __CFArrayReleaseValues + 221
4 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
5 com.apple.CoreFoundation \t0x904b9d49 __CFDictionaryDeallocate + 281
6 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
7 com.apple.CoreFoundation \t0x9047ba0d __CFArrayReleaseValues + 221
8 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
9 com.apple.CoreFoundation \t0x904b9d49 __CFDictionaryDeallocate + 281
10 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
11 com.apple.CoreFoundation \t0x904900d4 __CFBundleDeallocate + 356
12 com.apple.CoreFoundation \t0x904ec788 _CFRelease + 216
13 ...ple.CoreServices.CarbonCore\t0x962b813f _cf_disposeThisFile(rtFile*) + 25
14 ...ple.CoreServices.CarbonCore\t0x962b7fde RemoveComponentResFile + 124
15 ...ple.CoreServices.CarbonCore\t0x962b7ed3 UnregisterComponentInternal(ComponentRecord*) + 389
16 ...ple.CoreServices.CarbonCore\t0x96316a14 kissComponent(ComponentRecord*) + 278
17 ...ple.CoreServices.CarbonCore\t0x962b821b processSerialKissers + 173
18 ...ple.CoreServices.CarbonCore\t0x962b543a registerSystemComponents + 342
19 ...ple.CoreServices.CarbonCore\t0x962b5089 FindNextComponentInternal(ComponentRecord*, ComponentDescription*) + 95
20 ...ple.CoreServices.CarbonCore\t0x962b5013 FindNextComponent + 53
21 com.apple.AppKit \t0x910c2010 _initializeCA + 991
22 com.apple.AppKit \t0x910c1b5c -[NSSound _postInitialization] + 348
23 com.apple.AppKit \t0x910c194b -[NSSound initWithContentsOfURL:byReference:] + 269
24 com.apple.MessageFramework \t0x00316030 +[NSSound(MessageAdditions) _playNextSound] + 454
25 com.apple.Foundation \t0x942b295e __NSFireDelayedPerform + 382
26 com.apple.CoreFoundation \t0x904eab45 CFRunLoopRunSpecific + 4469
27 com.apple.CoreFoundation \t0x904eacf8 CFRunLoopRunInMode + 88
28 com.apple.HIToolbox \t0x92402da4 RunCurrentEventLoopInMode + 283
29 com.apple.HIToolbox \t0x92402bbd ReceiveNextEventCommon + 374
30 com.apple.HIToolbox \t0x92402a31 BlockUntilNextEventMatchingListInMode + 106
31 com.apple.AppKit \t0x90ec3505 _DPSNextEvent + 657
32 com.apple.AppKit \t0x90ec2db8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
33 com.apple.AppKit \t0x90ebbdf3 -[NSApplication run] + 795
34 com.apple.AppKit \t0x90e89030 NSApplicationMain + 574
35 com.apple.mail \t0x000fae76 0x1000 + 1023606
Sending this machine off to Apple would be a last ditch effort, so any guidance would be a huge help. Also, the Macbook has run beautifully for about a year without any problems at all.
Comments
Ran Disk Utility off of the Leopard DVD. No problems found
Ran Hardware Test off of the restore DVD that came with the Macbook, no hardware problems found.
Uninstalled Growl, MS Office, and Quicksilver. Still having random crashes...
Uninstalled Logitech Mouse utility
Still crashing...
Opened up the Frameworks folder at HD/Library/Frameworks and found 4 folders with HP in the name. Given I don't have any HP products, I have no clue how they got there. Moved them to the desktop, restarted....problem solved. At least for the last 4-5 hours, which is a record for the last three months.
So, check that Framework folder and make sure you don't have any HP____ folders in there. If so, delete move them to the desktop (you can always move them back if that doesn't solve it), and restart.
Good luck.
Thx....
Assuming you've ruled out actual other issues (disk utility, permissions repair, hardware test), have you confirmed with the manufacturer that it works with your OS version? Has it ever worked properly? If so, what changed before it started going wonky (added new software, utilities, etc.)?
Isaac.
Assuming you've ruled out actual other issues (disk utility, permissions repair, hardware test), have you confirmed with the manufacturer that it works with your OS version? Has it ever worked properly? If so, what changed before it started going wonky (added new software, utilities, etc.)?
Yeah, I tried all the above, and I actually solved the problem, it was a audio playback device that's called "Hear", it has a serious conflict with any other audio playback device. Once I trashed it, it's like nothing ever happened...
http://www.versiontracker.com/dyn/moreinfo/macosx/34207
Thx
Nice. Turns out I jumped the gun. Still having Thread 0 crashes. I'll have to take the machine in afterall...
Sorry to hear you have to bring it in, but let me know what happens?
Good luck....