It is not the responsibility of the customer to seek out this sort of information. It is the responsibility of the seller to disclose it. You may not remember the pre-iPhone hype, but Apple did not disclose that the battery could not be swapped in and out. They did provide that information when asked, but they never, to my knowledge, informed customers who did not ask. Having a battery that can be swapped in and out is fairly standard for mobiles, so most customers would never think to question whether or not the iPhone had the same, nearly standard, capability. Apple fell down on this one. They make great hardware, but their business practices are quite slimy.
Sounds like you should file a suit! I know a great lawyer who probably just became available!
You only get 80%??? Dang, I'm still getting a 100% full charge and I bought mine on release day. What phone did you have before that leads you to believe the iPhone has poor battery life? I use mine quite frequently for games, e-mail, surfing, music, videos and not once have I drained it completely. Only twice has it ever even gone red on me.
So.... many... clueless... statements.... don't know where to start correcting!
It is not the responsibility of the customer to seek out this sort of information. It is the responsibility of the seller to disclose it. You may not remember the pre-iPhone hype, but Apple did not disclose that the battery could not be swapped in and out. They did provide that information when asked, but they never, to my knowledge, informed customers who did not ask. Having a battery that can be swapped in and out is fairly standard for mobiles, so most customers would never think to question whether or not the iPhone had the same, nearly standard, capability. Apple fell down on this one. They make great hardware, but their business practices are quite slimy.
It is not the responsibility of Apple to make sure you read the product information before you buy it. Not reading those information is not an excuse and Apple does offer 14 days return period whether you opened the product or not. Every car have airbag and seatbelt instructions and warnings on the visor, it is not the responsibility of the car maker if you misuse them because you did not read the instructions. Even if the users replaceable batteries are standard practice that does not make it legal obligation for Apple to make their iPhone battery user replaceable. Again, they did state that on the package meets their ethical and legal obligations.
I am surprised that the judge feels writing on the iPhone box is an appropriate disclaimer.
I have never seen a situation where a potential purchaser was allowed to hold, or read the text on an iPhone box before making a purchase.
Apple does not allow a potential consumer to have the opportunity to read the disclaimer until after purchase.
When I bought my original and 3G iPhone I asked to see the box (mainly to make sure that I got the correct iPhone with correct memory) and the didn't mind. They even asked me to read and sign AT&T agreement (electronically). Did you try asking them and they refused?
It is not the responsibility of the customer to seek out this sort of information. It is the responsibility of the seller to disclose it. You may not remember the pre-iPhone hype, but Apple did not disclose that the battery could not be swapped in and out. They did provide that information when asked, but they never, to my knowledge, informed customers who did not ask. Having a battery that can be swapped in and out is fairly standard for mobiles, so most customers would never think to question whether or not the iPhone had the same, nearly standard, capability. Apple fell down on this one. They make great hardware, but their business practices are quite slimy.
I'm sorry...but that is just typical "I'm a victim" mentality. If you're not smart enough to learn about the product you're about to buy...whether it be an iPhone, a computer, a car, a house, ANYTHING...if you buy it and don't like it, that's YOUR problem! Sure, if there was some major defect or something deliberate going on, you would have a point. But not informing every potential customer that the battery isn't removable? Give me a break.
No company should be held responsible for an uninformed customers purchase.
It is not the responsibility of the customer to seek out this sort of information. It is the responsibility of the seller to disclose it. .
You are saying its the responsibility of the manufacturer to foresee any question a customer may have and disclose a clairvoyant answer. The customer has no responsibility to ask questions before buying the product.
Its impossible for you to be getting the same charge as you did over a year ago.
The lithium Ion cells have slightly degraded over that time.
You see, the OP is saying his charge bar still goes to 100%.
He also, by the way, happened to say that his battery is great because it's never run out on him. And it only went to the red twice. Which REALLY says a lot for the battery.... duh...
That's because the programmers haven't made those apps yet
They wrote a program for making toast underwater with it, but it costs over a $1000 and Apple won't let them sell it on the App Store.
Quote:
Originally Posted by Mr Squid
It is not the responsibility of the customer to seek out this sort of information. It is the responsibility of the seller to disclose it.
It would appear Mr Squid doesn't live in America, so we should forgive him his mistake. If he does, then he's just another dummy who thinks you should get more than what your legal, binding sales contract specifies. Oh, you didn't read that before paying and using the product? That's YOUR fault, not the world's.
My entry-level Nokia phone theoretically has a replaceable battery but it's so hard to remove (unless you have a lot of practice) that it might as well be soldered in. After 4 years of use, the battery holds about half the charge it used to. Can I have my money back? And a few million for pain and suffering? Tough to win this one after Apple's win? Or maybe Nokia doesn't have lawyers as good as Apple's?
Comments
It is not the responsibility of the customer to seek out this sort of information. It is the responsibility of the seller to disclose it. You may not remember the pre-iPhone hype, but Apple did not disclose that the battery could not be swapped in and out. They did provide that information when asked, but they never, to my knowledge, informed customers who did not ask. Having a battery that can be swapped in and out is fairly standard for mobiles, so most customers would never think to question whether or not the iPhone had the same, nearly standard, capability. Apple fell down on this one. They make great hardware, but their business practices are quite slimy.
Sounds like you should file a suit! I know a great lawyer who probably just became available!
You only get 80%??? Dang, I'm still getting a 100% full charge and I bought mine on release day. What phone did you have before that leads you to believe the iPhone has poor battery life? I use mine quite frequently for games, e-mail, surfing, music, videos and not once have I drained it completely. Only twice has it ever even gone red on me.
So.... many... clueless... statements.... don't know where to start correcting!
It is not the responsibility of the customer to seek out this sort of information. It is the responsibility of the seller to disclose it. You may not remember the pre-iPhone hype, but Apple did not disclose that the battery could not be swapped in and out. They did provide that information when asked, but they never, to my knowledge, informed customers who did not ask. Having a battery that can be swapped in and out is fairly standard for mobiles, so most customers would never think to question whether or not the iPhone had the same, nearly standard, capability. Apple fell down on this one. They make great hardware, but their business practices are quite slimy.
It is not the responsibility of Apple to make sure you read the product information before you buy it. Not reading those information is not an excuse and Apple does offer 14 days return period whether you opened the product or not. Every car have airbag and seatbelt instructions and warnings on the visor, it is not the responsibility of the car maker if you misuse them because you did not read the instructions. Even if the users replaceable batteries are standard practice that does not make it legal obligation for Apple to make their iPhone battery user replaceable. Again, they did state that on the package meets their ethical and legal obligations.
I am surprised that the judge feels writing on the iPhone box is an appropriate disclaimer.
I have never seen a situation where a potential purchaser was allowed to hold, or read the text on an iPhone box before making a purchase.
Apple does not allow a potential consumer to have the opportunity to read the disclaimer until after purchase.
When I bought my original and 3G iPhone I asked to see the box (mainly to make sure that I got the correct iPhone with correct memory) and the didn't mind. They even asked me to read and sign AT&T agreement (electronically). Did you try asking them and they refused?
It is not the responsibility of the customer to seek out this sort of information. It is the responsibility of the seller to disclose it. You may not remember the pre-iPhone hype, but Apple did not disclose that the battery could not be swapped in and out. They did provide that information when asked, but they never, to my knowledge, informed customers who did not ask. Having a battery that can be swapped in and out is fairly standard for mobiles, so most customers would never think to question whether or not the iPhone had the same, nearly standard, capability. Apple fell down on this one. They make great hardware, but their business practices are quite slimy.
I'm sorry...but that is just typical "I'm a victim" mentality. If you're not smart enough to learn about the product you're about to buy...whether it be an iPhone, a computer, a car, a house, ANYTHING...if you buy it and don't like it, that's YOUR problem! Sure, if there was some major defect or something deliberate going on, you would have a point. But not informing every potential customer that the battery isn't removable? Give me a break.
No company should be held responsible for an uninformed customers purchase.
1. Apple, like any company, wants to maximize profits.
2. Most consumers are ignorant.
3. Period.
It is not the responsibility of the customer to seek out this sort of information. It is the responsibility of the seller to disclose it. .
You are saying its the responsibility of the manufacturer to foresee any question a customer may have and disclose a clairvoyant answer. The customer has no responsibility to ask questions before buying the product.
You only get 80%??? Dang, I'm still getting a 100% full charge and I bought mine on release day..
Its impossible for you to be getting the same charge as you did over a year ago.
The lithium Ion cells have slightly degraded over that time.
Its impossible for you to be getting the same charge as you did over a year ago.
The lithium Ion cells have slightly degraded over that time.
You see, the OP is saying his charge bar still goes to 100%.
He also, by the way, happened to say that his battery is great because it's never run out on him. And it only went to the red twice. Which REALLY says a lot for the battery.... duh...
Here are the facts:
1. Apple, like any company, wants to maximize profits.
2. Most consumers are ignorant.
3. Period.
You forgot one:
4.) iPhone owners are whiners.
That's because the programmers haven't made those apps yet
They wrote a program for making toast underwater with it, but it costs over a $1000 and Apple won't let them sell it on the App Store.
It is not the responsibility of the customer to seek out this sort of information. It is the responsibility of the seller to disclose it.
It would appear Mr Squid doesn't live in America, so we should forgive him his mistake. If he does, then he's just another dummy who thinks you should get more than what your legal, binding sales contract specifies. Oh, you didn't read that before paying and using the product? That's YOUR fault, not the world's.