I just got my MBP back today from Apple. The graphics had been funky once in a while and liked to run hot until if finally went black and wouldn't even chime on reboot. I took the laptop to the Apple Genius who checked the serial numbers and used a special hard drive that they use to to diagnose the Nvidia card problem. Interestingly enough he said that usually the chime should work even with the logic board problem, but they got the whole thing fixed (AppleCare!!) in 3 days and everything looks good.
My only issue is what did they replace the logic board with?! If I would have read this thread 2 hours ago, I'd have asked them personally.
Also if I hadn't had Apple Care, I assume I would have had to pay for this ... thus the lawsuit. As to suing Apple or Nvidia, I agree as a customer I should deal with Apple, not the subcontractor. Let the build-your-own crowd try to sue Nvidia.
Law suits, keeping capitalism honest for 200 years!
Your AppleCare didn't cover the replacement logic board. This is being covered for any and all affected models regardless of AppleCare status. The replacement logic boards use higher quality bumps thus providing correct heat transfer. It is not the chips that are faulty it is the material used to 'glue' them to the board. The graphics processor test provides an issue validation code with which the technician can cover the financials of the replacement in the Apple Service administration system.
Your AppleCare didn't cover the replacement logic board. This is being covered for any and all affected models regardless of AppleCare status. The replacement logic boards use higher quality bumps thus providing correct heat transfer. It is not the chips that are faulty it is the material used to 'glue' them to the board. The graphics processor test provides an issue validation code with which the technician can cover the financials of the replacement in the Apple Service administration system.
Thanks for the explanation and clarification. I assume the replacement would have been covered regardless of AppleCare as you state, but that is not what the Genius said.
Unfortunately now my MAC address is new and Time Machine doesn't recognize the logic board as the same computer and thus will not backup to my external drive anymore. So all last year is no longer available to go back into time!! I was given the Terminal work around, but even the Geniuses in the store usually can't get it to work, so they say. Does anyone here have a way to convince Time Machine to recognize the past? I hate to start over a new Time Machine. I also have a cloned back up, but sort of defeats the purpose of the whole thing. I was also planning on updating the storage (now that I have a shiney new logic board) and I suppose I could "restore" via Time Machine and hopefully have my laptop and external hd recognize each other again.
Any insights into what one could do if one does get a FAILED red banner but no validation code?
From the experience of others (online), I know it takes some 'doing' i.e. 1st AASP only got FAILED red banner and no validation code, but 2nd AASP managed to get the nvidia test to yield both FAILED banner plus a validation code.
What could the 1st and 2nd AASP's be doing differently.
The owners of the laptops need to go to Apple for a fix/replacement/refund
It's Apple, Dell etc who then sue nvidia.
The customers of Apple bought nothing from nvidia, and so their lawsuit will be thrown out.
The lawsuit won't go through. Nvidia makes only the chips for that reason. Even if you look at the PC nvidia cards, nvidia does not make any boards themselves. It is up to the board makers and laptop makers to do QC on their equipment. Actually I think the only boards that nvidia actually makes are the Quadro series.
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I just got my MBP back today from Apple. The graphics had been funky once in a while and liked to run hot until if finally went black and wouldn't even chime on reboot. I took the laptop to the Apple Genius who checked the serial numbers and used a special hard drive that they use to to diagnose the Nvidia card problem. Interestingly enough he said that usually the chime should work even with the logic board problem, but they got the whole thing fixed (AppleCare!!) in 3 days and everything looks good.
My only issue is what did they replace the logic board with?! If I would have read this thread 2 hours ago, I'd have asked them personally.
Also if I hadn't had Apple Care, I assume I would have had to pay for this ... thus the lawsuit. As to suing Apple or Nvidia, I agree as a customer I should deal with Apple, not the subcontractor. Let the build-your-own crowd try to sue Nvidia.
Law suits, keeping capitalism honest for 200 years!
Your AppleCare didn't cover the replacement logic board. This is being covered for any and all affected models regardless of AppleCare status. The replacement logic boards use higher quality bumps thus providing correct heat transfer. It is not the chips that are faulty it is the material used to 'glue' them to the board. The graphics processor test provides an issue validation code with which the technician can cover the financials of the replacement in the Apple Service administration system.
Your AppleCare didn't cover the replacement logic board. This is being covered for any and all affected models regardless of AppleCare status. The replacement logic boards use higher quality bumps thus providing correct heat transfer. It is not the chips that are faulty it is the material used to 'glue' them to the board. The graphics processor test provides an issue validation code with which the technician can cover the financials of the replacement in the Apple Service administration system.
Thanks for the explanation and clarification. I assume the replacement would have been covered regardless of AppleCare as you state, but that is not what the Genius said.
Unfortunately now my MAC address is new and Time Machine doesn't recognize the logic board as the same computer and thus will not backup to my external drive anymore. So all last year is no longer available to go back into time!! I was given the Terminal work around, but even the Geniuses in the store usually can't get it to work, so they say. Does anyone here have a way to convince Time Machine to recognize the past? I hate to start over a new Time Machine. I also have a cloned back up, but sort of defeats the purpose of the whole thing. I was also planning on updating the storage (now that I have a shiney new logic board) and I suppose I could "restore" via Time Machine and hopefully have my laptop and external hd recognize each other again.
Anyone have an elegant solution?
From the experience of others (online), I know it takes some 'doing' i.e. 1st AASP only got FAILED red banner and no validation code, but 2nd AASP managed to get the nvidia test to yield both FAILED banner plus a validation code.
What could the 1st and 2nd AASP's be doing differently.
Help would be much appreciated.
Aftab
The owners of the laptops need to go to Apple for a fix/replacement/refund
It's Apple, Dell etc who then sue nvidia.
The customers of Apple bought nothing from nvidia, and so their lawsuit will be thrown out.
The lawsuit won't go through. Nvidia makes only the chips for that reason. Even if you look at the PC nvidia cards, nvidia does not make any boards themselves. It is up to the board makers and laptop makers to do QC on their equipment. Actually I think the only boards that nvidia actually makes are the Quadro series.