iTunes doesn't recognize iPod

greg.richardgreg.richard
Posted:
in Genius Bar edited January 2014
I just updated iTunes and my iPod (to 1.1.5) and now iTunes doesn't recognize my iPod, and the music, videos, and iTunes applications on my iPod open then immediately close. I can't even restore my iPod to it's original settings! I am on a Windows computer by the way!



Thanks

Comments

  • Reply 1 of 4
    srojtassrojtas Posts: 5member
    What kind of iPod do you have, what year was it made?
  • Reply 2 of 4
    rob05aurob05au Posts: 348member
    Which version of itunes are you running and which windows version?



    It maybe something has corrupted with itunes.



    Also did Quicktime get installed at the same time as itunes which it should under windows?
  • Reply 3 of 4
    srojtassrojtas Posts: 5member
    Which version of Windows are you running? How did you update iTunes?
  • Reply 4 of 4
    brinkjj2brinkjj2 Posts: 42member
    Quote:
    Originally Posted by greg.richard View Post


    I just updated iTunes and my iPod (to 1.1.5) and now iTunes doesn't recognize my iPod, and the music, videos, and iTunes applications on my iPod open then immediately close. I can't even restore my iPod to it's original settings! I am on a Windows computer by the way!



    Thanks





    go 2 the apple store and it will b fixed
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