Foxconn says iPhone 5 is 'the most difficult device' it's ever assembled

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  • Reply 21 of 60


    After owning every generation of iPhone, I can say in my experience that the 5 is easily the one most prone to scratches. Some of you get so defensive when articles like this come out, but facts are facts. Doesn't mean the phone is a POS or anything like that, though.

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  • Reply 22 of 60

    Quote:

    Originally Posted by ahhk22 View Post



    I've received 3 iPhone 5 units from my carrier and returned them all because they contained scratches out of the box. Though some people say this is being petty, I think it's entirely normal to expect a brand new item to be scratch-free. Would you accept a newly purchased car with scratches? A handbag? Is it OK for a sandwich to have a bite taken out of it, since you were going to take that bite anyway? If you look at the demo units in stores, they are pretty heavily scratched up after only a couple weeks. For a company with such strong emphasis on design and the aesthetic appeal of their products, this is pretty appalling. I'm a heavy user of Apple products, but I'm now thinking of opting for a Windows phone.


    I would not say you are petty. I would say you are a fabulist.

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  • Reply 23 of 60

    Quote:

    Originally Posted by Nathillien View Post




    If it is prone to scratches in all phases of assembly I imagine it would be prone to scratches forever after as well.

    Yes I know it's obvious, never the less it is a fact.





    It may be obvious, but it is wrong in general. The fact that iPhone 5 may be prone to scratches as a finished product is not necessarily related to whether it is prone to scratches during assembly.

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  • Reply 24 of 60

    Quote:

    Originally Posted by Constable Odo View Post


    That way the crybabies will get a pristine product until they scratch it themselves five minutes after they open the box.  Put it in a proper case and they'll never even see the scratches. 



     


    What an absolutely ridiculous thing to say. Your willingness to defend Apple to the hilt makes your post laughable.


     


    What the hell is crybabyish about expecting a product to be in perfect condition straight out of the box? Would you say that about any other product?


     


    Furthermore, you're saying that buyers should just accept scratched products, because the scratches are invisible in a case?!


     


    People like you make me ashamed to own Apple products. Absolutely risible.

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  • Reply 25 of 60
    Those Foxconn workers should assemble the iPhone 5 on desks covered with velvet fabric.  That way the crybabies will get a pristine product until they scratch it themselves five minutes after they open the box.  Put it in a proper case and they'll never even see the scratches.  No matter what Apple tries to do, they'll get in hot water with the news media for their pains.
    Sad but so true!! The SNL iPhone 5 skit sums it all up. I listen to a podcast call Tech News Today, they found the video mildly amusing.... Too "close to home" I guess. The skit was hilarious, to me.
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  • Reply 26 of 60
    zoolook wrote: »
    I'm still waiting for my iPhone 5... says estimated delivery date is Nov 4th. I can't wait and I am sure I'll love it, but Apple doesn't really need to make practical devices, like phones, so delicate. My 3 year old 3Gs is full of little dinks and scratches, that's what happens with devices you use daily.
    Not so delicate... Search android central for the S3 vs IPhone 5 drop test.
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  • Reply 27 of 60

    Quote:

    Originally Posted by Rogifan View Post



    But I thought it was just a stretched 4S? How can that be difficult to produce? /s


    They totally underestimated the time it needs to stretch a 4S 20%.


     


    As it is I am still waiting for my iP5 to arrive, which I ordered more than 2 weeks ago. image

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  • Reply 28 of 60
    flaneurflaneur Posts: 4,526member
    ahhk22 wrote: »
    I've received 3 iPhone 5 units from my carrier and returned them all because they contained scratches out of the box. Though some people say this is being petty, I think it's entirely normal to expect a brand new item to be scratch-free. Would you accept a newly purchased car with scratches? A handbag? Is it OK for a sandwich to have a bite taken out of it, since you were going to take that bite anyway? If you look at the demo units in stores, they are pretty heavily scratched up after only a couple weeks. For a company with such strong emphasis on design and the aesthetic appeal of their products, this is pretty appalling. I'm a heavy user of Apple products, but I'm now thinking of opting for a Windows phone.

    By the way, I checked all the black iPhone 5s on the table at the Thousand Oaks CA Apple store. Only two had tiny nicks at the border between the bevel and the side surface. And at the bottom, slight scuffing where people fumble for the connector.

    That's all. I asked one employee if they had changed out the demos since the first day in the stores, he said "No, they're the same ones."

    The scratchability of anodized aluminum is something we have to put up with, have been for years, but it just became an issue with this piece of industrial art that we carry around with us everywhere. Cars get scratches and dings, shoes get scuffs, what's the big deal?
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  • Reply 29 of 60

    Quote:

    Originally Posted by ahhk22 View Post



    I've received 3 iPhone 5 units from my carrier and returned them all because they contained scratches out of the box. Though some people say this is being petty, I think it's entirely normal to expect a brand new item to be scratch-free. Would you accept a newly purchased car with scratches? A handbag? Is it OK for a sandwich to have a bite taken out of it, since you were going to take that bite anyway? If you look at the demo units in stores, they are pretty heavily scratched up after only a couple weeks. For a company with such strong emphasis on design and the aesthetic appeal of their products, this is pretty appalling. I'm a heavy user of Apple products, but I'm now thinking of opting for a Windows phone.


     


     


    Uh.. Oh.. outch..  Now Apple is doomed!


     


    And good luck with your scratch free MSFT phone. Are they not all plastic?

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  • Reply 30 of 60
    Marvinmarvin Posts: 15,562moderator
    jahblade wrote: »
    Those Foxconn workers should assemble the iPhone 5 on desks covered with velvet fabric.  That way the crybabies will get a pristine product until they scratch it themselves five minutes after they open the box.  Put it in a proper case and they'll never even see the scratches.  No matter what Apple tries to do, they'll get in hot water with the news media for their pains.
    Sad but so true!! The SNL iPhone 5 skit sums it all up. I listen to a podcast call Tech News Today, they found the video mildly amusing.... Too "close to home" I guess. The skit was hilarious, to me.

    This one?



    It does help put a little perspective on things. The volume of phones being made is high too - over 400,000 a day. Trying to ensure that low-paid workers churn out flawless devices must be pretty difficult.

    Maybe Apple should just sell ones that don't pass the QA as refurbs. When you buy a refurb, you expect a little cosmetic damage and they wouldn't go to waste.
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  • Reply 31 of 60

    Quote:

    Originally Posted by Jahblade View Post





    Not so delicate... Search android central for the S3 vs IPhone 5 drop test.


     


    The iPhone 5 does blend better, however:


     


    http://www.youtube.com/watch?v=rofgMueCOqo

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  • Reply 32 of 60
    rogifanrogifan Posts: 10,669member
    If people are getting scuffed iPhones out of the box surely that is a manufacturing issue which needs to be fixed. This phone may be more prone to scuffing or scratches but some of the claims I hear seem far fetched. One that I saw on MR was someone who claims they got a perfect device out of the box but just setting it on their coffee table after taking it out of the box caused scuffs. Sorry but I have a hard time believing that.
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  • Reply 33 of 60

    Quote:

    Originally Posted by Daekwan View Post


    Just like I said on other social media sites.  


     


    I believe the vast majority of people "claiming" they arent buying the iPhone5 for various reasons like this (scratchgate, antennagate, mapgate, etc).. had no intention of getting it in the first place.  I'm not calling them liars.  But they might as well be saying that the $100k Porsche 911 they were "planning" to buy.. gets 1mpg less than what the sticker says.. so thats why they arent getting it lol.  Yeah right buddy.. like you were ever getting it.





    I disagree to some degree. I do see your point.


     


    My sister is going to get an iPhone and she's getting the 4S due to the scratch stories and new phones out of the box with imperfections. I wanted to get the iPhone 5, but I'm holding off as long as possible. Probably iPhone 6 they fix these issues? Frequently, Apple comes out with something new (which is great), but then has to fix whatever issues came with it being new. Of course, a case will help a lot with new phones.

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  • Reply 34 of 60


    Apple should have used the same side and back as the white phone on the black phone. It would still look good and would not show scratches like the dark anodized aluminum. Personally I think that would look better than the all black model.

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  • Reply 35 of 60
    Being hard to assemble by Foxconn and even harder to use without scratching shows that the choice of this type of aluminum for a cellphone is not exactly the best. While this Aluminum case achieves thinner and lighter dimensions it also does not live up to the durability and quality many customers expect and need.
    While I think the Iphone5 is truly great, I hate to see what the case will look like after a year of use.
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  • Reply 36 of 60
    sockrolidsockrolid Posts: 2,789member


    Hey Foxconn: be careful what you wish for.


     


    You want a simpler design that's easier to assemble?  Well if it's simple enough, it could be assembled by robots.  They don't strike, they don't start brawls with quality inspectors, and they cost about the same no matter which country they're working in.  Apple could build robotic assembly lines in many areas of the world and eliminate worldwide shipping costs from China (and Brazil.)

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  • Reply 37 of 60

    Quote:

    Originally Posted by BUSHMAN4 View Post



    Being hard to assemble by Foxconn and even harder to use without scratching shows that the choice of this type of aluminum for a cellphone is not exactly the best. While this Aluminum case achieves thinner and lighter dimensions it also does not live up to the durability and quality many customers expect and need.

    While I think the Iphone5 is truly great, I hate to see what the case will look like after a year of use.




    Writing nonsense like "the choice of this type of aluminum" shows you are unqualified to comment on this topic. What type of aluminum is it? Is it a different "type" than the aluminum used on other smartphones? And the aluminum back here is NOT a case, but your comment is definitely a case of "bush league".

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  • Reply 38 of 60
    Apple causes some of their own grief. I just got my IP5 last night and upon REALLY close inspection. There are a lot of nicks on the edge. If Apple hadn't made the video showing the method that the phone's bezel was made, it would be a non-issue. However, they make it sound like you are buying a Rolex. And now we are expecting that kind of precision. Maybe Apple should lower the hype a bit, as well as the stringent production standard. More people would have an iPhone 5 in their hands, the stock would be higher and websites would lose much of their "Click Revenue" from articles like this

    I must say, the first thing you notice when you hold it is the reduced weight compared to the iPhone 4. It deceivingly feels cheaper due to it's light weight. And it only feels that way because I'm so use to holding my iPhone 4. It will definitely make it easier to hold on long conversations. I really like the improved camera in low light. It's a huge improvement in two years.
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  • Reply 39 of 60

    Quote:

    Originally Posted by SockRolid View Post


    Hey Foxconn: be careful what you wish for.


     


    You want a simpler design that's easier to assemble?  Well if it's simple enough, it could be assembled by robots.  They don't strike, they don't start brawls with quality inspectors, and they cost about the same no matter which country they're working in. 





    Whether something can be assembled by robot or not has NOTHING to do with simplicity of design. There are many complex designs that can ONLY be assembled by robots. Robots do NOT cost the same in every country. Try getting a quote from Fanuc, Adept, Kuka ABB and even Samsung from different countries and you will understand.


     


    Quote:

    Originally Posted by SockRolid View Post

    Apple could build robotic assembly lines in many areas of the world and eliminate worldwide shipping costs from China (and Brazil.)


     


    You didn't get Tim's memo about China being a strategic market, as in the biggest market in the world? Build your phones elsewhere and show me how you ship them to China when you have eliminated shipping costs.

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  • Reply 40 of 60

    Quote:

    Originally Posted by djmikeo View Post



    Apple causes some of their own grief. I just got my IP5 last night and upon REALLY close inspection. There are a lot of nicks on the edge. If Apple hadn't made the video showing the method that the phone's bezel was made, it would be a non-issue. However, they make it sound like you are buying a Rolex. And now we are expecting that kind of precision. Maybe Apple should lower the hype a bit, as well as the stringent production standard. More people would have an iPhone 5 in their hands, the stock would be higher and websites would lose much of their "Click Revenue" from articles like this

    I must say, the first thing you notice when you hold it is the reduced weight compared to the iPhone 4. It deceivingly feels cheaper due to it's light weight. And it only feels that way because I'm so use to holding my iPhone 4. It will definitely make it easier to hold on long conversations. I really like the improved camera in low light. It's a huge improvement in two years.




    The video does not show how the "bezel" is made.

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