Verizon CFO lauds iPhone, says no plans to incentivize selling rival low-subsidy handsets

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  • Reply 21 of 56
    gatorguygatorguy Posts: 24,734member

    Quote:

    Originally Posted by digitalclips View Post





    IMHO the problem isn't so much necessarily with Verizon officially encouraging such tactics with offers. There are a hell of a lot of sales staff who are also Apple haters out there talking folks out of Apple devices given half a chance. I have heard this happen numerous times in Best Buy, Target and AT&T stores (I've never actually been in a Verizon store) when a sales person is explaining to an older couple how the Android tablet/phone is the same as an iPad/iPhone only better bla bla bla.



    What needs to be done is an official policy by Verizon et al stating that their staff must not try to talk any customer who is specifically asking for an iPhone or an iPad by name into taking some piece of crap instead just because they (usually the spotty young sales guy) loves his Android and hates Apple. Make it a firing offense. /rant


    Wouldn't that go both ways? I suspect you can find more than a few salespeople at Verizon who think anything other than an iPhone is a waste of a customers money and would not be above pushing iPhones instead of S3's. You gotta admit there's a lot of Android/Google haters around.


     


    According to the CFO's very logical reasoning and explanation, anything of that sort is not endorsed by Verizon. It hurts their business if it happens. I'm sure higher return ratios for salespeople who ignore their Verizon sales training is noticed, and not likely to be rewarded.

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  • Reply 22 of 56
    rot'napplerot'napple Posts: 1,839member
    Wasn't this Shammo guy's previous job at Seaworld?... Yeah, I know, like he hasn't heard THAT before...
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  • Reply 23 of 56
    anonymouseanonymouse Posts: 7,084member

    Quote:

    Originally Posted by Gatorguy View Post


    image


    If he was lying it only takes a single salesperson to prove it. Sounds like a stupid comment to make if it's so easily proven wrong. Should we wait for your evidence of his lying?


     


    Don't let facts get in the way of your FUD. What you want to believe is much more important than the truth. Carry on sir, carry on. . .



     


    It's already proven that he's lying. Don't let the propaganda get in the way of the facts, although, since you are all about the propaganda, I know that's a viewpoint you don't like.

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  • Reply 24 of 56
    anonymouseanonymouse Posts: 7,084member

    Quote:

    Originally Posted by Gatorguy View Post


    ... According to the CFO's very logical rationale, anything of that sort is not endorsed by Verizon. It hurts their business if it happens. I'm sure higher return ratios for salespeople who ignore their Verizon sales training is noticed, and not likely to be rewarded.



     


    I fixed part of it for him, but, I have to say, it's pretty funny that we have GG on here arguing that the CFO of Verizon must be telling the truth because the iPhone is so much better than Android that, if Verizon tried to push customers on to Android, they'd just return it and get an iPhone anyway. image


     


    Oh what a tangled web he weaves...

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  • Reply 25 of 56
    lkrupplkrupp Posts: 10,557member

    Quote:

    Originally Posted by MacCentric View Post



    Sadly, I expect Apple stock to drop another $10 tomorrow due to this news. /s


     


    Don't worry. As soon as the hedge fund bastards have milked the "short train" for all it's worth the turn around will be spectacular.

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  • Reply 26 of 56
    starbird73starbird73 Posts: 538member
    gatorguy wrote: »
    Yes he did, and it's mentioned in the article title. If you were really interested in the facts you could have read the Verizon CFO's actual quote on the subject too. When asked about whether Verizon offers incentives to salespeople to move non-iPhone handsets he said:

    " <span style="background-color:rgb(245,245,245);color:rgb(87,74,66);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:16px;line-height:25px;">The answer is, no, we don’t and it is critical that we don’t do that. "</span>


    [SIZE=14px]<span style="background-color:rgb(245,245,245);color:rgb(87,74,66);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;line-height:25px;">He then went on to explain why:</span>
    [/SIZE]

    "Because the worst thing that can happen for us is for me to incent a salesperson to get you into a phone that you walk out the door with thinking
    you are going to like and in three days you come back because you don't like it. Therefore, now I've just subsidized two smartphones because that
    phone you used I can't resell as a new phone."
     
    "...so every handset is treated equally within our lineup. And that is important to us"

    http://www22.verizon.com/investor/DocServlet?doc=vz_deutsche_conf_trans_2013.pdf
    Page 9 speciifically.

    [SIZE=14px]<span style="background-color:rgb(245,245,245);color:rgb(87,74,66);font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;line-height:25px;">Another of your talking points bites the dust JR . . .</span>
    [/SIZE]

    jragosta wrote: »
    And, yet, there are endless reports of people being specifically talked out of the iPhone they wanted when they walked into Verizon stores.

    Yeah, I'm sure that Verizon's CEO is really going to publicly admit that they're screwing over their largest supplier.

    Perhaps things changed, but I know now three people who went in asking for an iPhone, and walked out with a Galaxy SIII, after being convinced by the sales person it was better, and all three returned within a week and got an iPhone. Not to mention, I have never seen an iPhone on display in a Verizon corporate store. Why is that?

    Another thing? Maybe Verizon isn't paying a spiff, but that doesn't mean the other manufacturers, like Samsung, aren't.
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  • Reply 27 of 56
    gatorguygatorguy Posts: 24,734member

    Quote:

    Originally Posted by starbird73 View Post







    Perhaps things changed, but I know now three people who went in asking for an iPhone, and walked out with a Galaxy SIII, after being convinced by the sales person it was better, and all three returned within a week and got an iPhone. Not to mention, I have never seen an iPhone on display in a Verizon corporate store. Why is that?



    Another thing? Maybe Verizon isn't paying a spiff, but that doesn't mean the other manufacturers, like Samsung, aren't.


    Why would Verizon allow that if it increases the likelihood of paying two subsidies and putting one used phone in inventory, no longer able to sell as new? Second, how does Samsung find the right salesperson to pay a "spiff" to. Third, why has no salesperson for Verizon ever come forward to prove any of this actually happens? If it doesn't make sense, it probably isn't true.


     


    Other than not wanting to give up a talking point I've no idea why a handful of posters are fighting to keep the imaginary tale of salesperson bonuses for Android phones alive. It's disingenuous.

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  • Reply 28 of 56
    matrix07matrix07 Posts: 1,993member

    Quote:

    Originally Posted by Gatorguy View Post


    Yes he did, and it's mentioned in the article title. If you were really interested in the facts you could have read the Verizon CFO's actual quote on the subject too. When asked about whether Verizon offers incentives to salespeople to move non-iPhone handsets he said:


     


    The answer is, no, we don’t and it is critical that we don’t do that. "


     


    He then went on to explain why:


     


    "Because the worst thing that can happen for us is for me to incent a salesperson to get you into a phone that you walk out the door with thinking


    you are going to like and in three days you come back because you don't like it. Therefore, now I've just subsidized two smartphones because that


    phone you used I can't resell as a new phone."


     


    "...so every handset is treated equally within our lineup. And that is important to us"


     


    http://www22.verizon.com/investor/DocServlet?doc=vz_deutsche_conf_trans_2013.pdf


    Page 9 speciifically.


     


    Another of your talking points bites the dust JR . . .



    So you're saying everyone that reported otherwise,and there are a lot that reported it, are liars. Can anyone in his position can tell with a straight face that we don't treat Apple, one of our customers, as well as others, even if it's true?

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  • Reply 29 of 56
    matrix07matrix07 Posts: 1,993member

    Quote:

    Originally Posted by Gatorguy View Post


    image


    If he was lying it only takes a single salesperson to prove it. Sounds like a stupid comment to make if it's so easily proven wrong. Should we wait for your evidence of his lying?


     


    Don't let facts get in the way of your FUD. What you want to believe is much more important than the truth. Carry on sir, carry on. . .



    Single salesperson? How about "multiple" salesperson? But you don't want to hear it anyway, do you? 

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  • Reply 30 of 56
    gatorguygatorguy Posts: 24,734member

    Quote:

    Originally Posted by matrix07 View Post


    So you're saying everyone that reported otherwise,and there are a lot that reported it, are liars. Can anyone in his position can tell with a straight face that we don't treat Apple, one of our customers, as well as others, even if it's true?



    With the complete and total lack of any objective evidence to the contrary. why would you be so convinced that Verizon's CFO lied in his official statement and they really are paying bonuses to salespeople to push Android phones instead of iPhones? If he's lying here why would you trust his statements on the number of iPhones sold sompared to Android?


     


    Aren't there laws about the veracity of statements made in an official capacity as Verizon's CFO? 

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  • Reply 31 of 56
    matrix07matrix07 Posts: 1,993member

    Quote:

    Originally Posted by Gatorguy View Post


    Why would Verizon allow that if it increases the likelihood of paying two subsidies and putting one used phone in inventory, no longer able to sell as new? Second, how does Samsung find the right salesperson to pay a "spiff" to. Third, why has no salesperson for Verizon ever come forward to prove any of this actually happens? If it doesn't make sense, it probably isn't true.


     


    Other than not wanting to give up a talking point I've no idea why a handful of posters are fighting to keep the imaginary tale of salesperson bonuses for Android phones alive. It's disingenuous.



    It's imaginary because you don't like it, and don't want to hear it. These things have been reported for quite some time. It's not new. 

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  • Reply 32 of 56
    matrix07matrix07 Posts: 1,993member

    Quote:

    Originally Posted by Gatorguy View Post


    With the complete and total lack of any objective evidence to the contrary. why would you be so convinced that Verizon's CFO lied in his official statement and they really are paying bonuses to salespeople to push Android phones instead of iPhones? If he's lying here why would you trust his statements on the number of iPhones sold sompared to Android?


     


    Aren't there laws about the veracity of statements made in an official capacity as Verizon's CFO? 



    You mean the number reported to shareholders? Compared to this diplomatic talk? Really?


     


    about your last point, are you for real? Is there any law against the President to say he loves one country so much even tomorrow he plan to bomb it to the dark age?

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  • Reply 33 of 56

    Quote:

    Originally Posted by Rogifan View Post


    Apple could announce a cure for cancer and the stock would drop.  I'm just waiting for the Google and Amazon drop.  It will happen.  If people think Apple was overvalued well what the hell is Google and Amazon right now?  Apple's PE is around 9 now.  Google's is 24.  Does that make any sense?



    Yes, it does. Apple is massively dependent on the continued success of their iOS devices, which is competing in a dog-eat-dog world. One unsuccessful release cycle and Apple's PE will be 50+. That's one big reason why the stock is tanking.


     


    Google does NOT have this problem. Their outlook is much more stable.


     


    It's the Nokia, RIM, Palm effect.

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  • Reply 34 of 56
    starbird73starbird73 Posts: 538member
    gatorguy wrote: »
    Why would Verizon allow that if it increases the likelihood of paying two subsidies and putting one used phone in inventory, no longer able to sell as new? Second, how does Samsung find the right salesperson to pay a "spiff" to. Third, why has no salesperson for Verizon ever come forward to prove any of this actually happens? If it doesn't make sense, it probably isn't true.

    Other than not wanting to give up a talking point I've no idea why a handful of posters are fighting to keep the imaginary tale of salesperson bonuses for Android phones alive. It's disingenuous.

    Not saying it is or isn't happening. I don't know any Verizon sales people personally so can't ask one.

    All I know is when I sold both sneakers and audio equipment, manufacturers would offer spiffs. It was coordinated with my store, but was not 'paid' by my employer. IIRC, I think it was a separate line item on my check.
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  • Reply 35 of 56
    jungmarkjungmark Posts: 6,927member
    galore2112 wrote: »
    Yes, it does. Apple is massively dependent on the continued success of their iOS devices, which is competing in a dog-eat-dog world. One unsuccessful release cycle and Apple's PE will be 50+. That's one big reason why the stock is tanking.

    Google does NOT have this problem. Their outlook is much more stable.

    It's the Nokia, RIM, Palm effect.

    It still doesn't make sense. The reality is that Apple has successful launches for most of its products in the last 10+ years. While past performance does not equal future success, you can't predict doom and gloom if there is no evidence to support that outlook.
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  • Reply 36 of 56
    maccherrymaccherry Posts: 924member
    What really kills me is that Apple posted their best quarter ever back in January yet their stock still dropped.
    That makes no conceptual sense but then again this is Wall Street we're taking about.
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  • Reply 37 of 56

    Quote:

    Originally Posted by jungmark View Post





    It still doesn't make sense. The reality is that Apple has successful launches for most of its products in the last 10+ years. While past performance does not equal future success, you can't predict doom and gloom if there is no evidence to support that outlook.


     


    Sure, there's a good chance that Apple will continue to be super successful. But if you are responsible for a LOT of money, chances are you'll invest in something a bit less volatile right now. The 10+ years of success were on a much smaller level than from 2007 (more like 2008) on. And there was the visionary Steve Jobs. And there was no real competition in 2008, 2009, 2010 for the iPhone.


     


    Now you have extreme competition in the smart phone space and an unproven CEO at Apple. And other massive changes at the executive level. And a relatively stagnant differentiator with their mobile OS, which was light years ahead during the mega growth years but is arguably a bit unimaginative lately.

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  • Reply 38 of 56
    gatorguygatorguy Posts: 24,734member

    Quote:

    Originally Posted by matrix07 View Post


    It's imaginary because you don't like it, and don't want to hear it. These things have been reported for quite some time. It's not new. 



    Then it should be really easy for you to link to some evidence of those bonuses being paid to Verizon salespeople. Ohh, wait. . .

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  • Reply 39 of 56
    gatorguygatorguy Posts: 24,734member

    Quote:

    Originally Posted by matrix07 View Post


    Single salesperson? How about "multiple" salesperson? But you don't want to hear it anyway, do you? 



    Where? Just one confirmed statement should do.

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  • Reply 40 of 56
    mstonemstone Posts: 11,510member

    Quote:

    Originally Posted by Michael Scrip View Post



    File this under "DUH"



    Even if Verizon has to write a $450 check to Apple to subsidize the iPhone 4... Verizon still ends up with around $1500 over the life of that contract.



    The customer gets the "free" iPhone 4 they want... and Verizon gets tons of money.



    I don't know why this is such a shock.


    It bears mentioning that much of the $1500 you refer to goes to building towers, which Verizon has more than any other carrier, as well as all the back haul infrastructure, stores, employees, taxes, legal fees, advertising, and many other necessary expenditures. I guess those things don't occur to people who have never had a real job. They just see that $1500 as pure profit in the pockets of the greedy corporation.

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