CVS continues Apple Pay snub, launches barcode-based 'CVS Pay'
Nearly two years after CVS became one of the first major retailers to actively block Apple Pay at its stores, the drugstore chain on Thursday rolled out "CVS Pay," a proprietary barcode-based mobile payments and rewards system.
Dubbed a "breakthrough, end-to-end mobile payment experience," CVS Pay lets users refill prescriptions, provision credit cards for payment and manage ExtraCare loyalty rewards from the CVS Pharmacy iOS app.
Unlike Apple Pay, which relies on tokenization and secure NFC technology, CVS Pay uses an on-screen barcode to transfer sensitive account information between devices.
The app is trusted to secure credit card data, customer prescription information and ExtraCare loyalty points, all of which are communicated to compatible point of sale terminals via a single scan. Alternatively, drive-through customers can provide a special pickup number prior to paying with the universal barcode. Customers receive in-app confirmation of successful transactions, which can be referenced at a later time for record keeping purposes.
Importantly, backend verifications for prescription and payment information, like cardholder name, birthdate, signature and PIN, are completed in-app. Currently, the system supports all major credit cards, including MasterCard, Visa, Discover and American Express, as well as debit, Health Savings Account and Flexible Spending Account cards.
"Over the past year, our digital team has brought to market numerous new digital tools like CVS Pay that make shopping at CVS Pharmacy easier and more convenient," said CVS Health SVP and Chief Digital Officer Brian Tilzer. "We've been excited by the level of customer adoption of these digital solutions, and we will continue our quick pace of innovation and deployment to make our customers' health care experience even easier."
CVS Pay rolled out as a limited release in New York, New Jersey, Pennsylvania and Delaware, with nationwide availability expected later this year.
With today's release, it appears CVS has opted to invest in its own payment solution rather than adopting Apple's mobile payment platform Apple Pay. The drugstore is part of the MCX consortium, which in 2014. restricted members from adopting Apple Pay as it readied a competing platform called CurrentC. After months of delays, CurrentC effectively folded in June.
Other MCX members, including Rite-Aid and Best Buy, began accepting Apple Pay last year. Industry watchers expected CVS to follow suit, and a store in Florida was reportedly testing Apple Pay as recently as July, though the company is for now going its own way.
Dubbed a "breakthrough, end-to-end mobile payment experience," CVS Pay lets users refill prescriptions, provision credit cards for payment and manage ExtraCare loyalty rewards from the CVS Pharmacy iOS app.
Unlike Apple Pay, which relies on tokenization and secure NFC technology, CVS Pay uses an on-screen barcode to transfer sensitive account information between devices.
The app is trusted to secure credit card data, customer prescription information and ExtraCare loyalty points, all of which are communicated to compatible point of sale terminals via a single scan. Alternatively, drive-through customers can provide a special pickup number prior to paying with the universal barcode. Customers receive in-app confirmation of successful transactions, which can be referenced at a later time for record keeping purposes.
Importantly, backend verifications for prescription and payment information, like cardholder name, birthdate, signature and PIN, are completed in-app. Currently, the system supports all major credit cards, including MasterCard, Visa, Discover and American Express, as well as debit, Health Savings Account and Flexible Spending Account cards.
"Over the past year, our digital team has brought to market numerous new digital tools like CVS Pay that make shopping at CVS Pharmacy easier and more convenient," said CVS Health SVP and Chief Digital Officer Brian Tilzer. "We've been excited by the level of customer adoption of these digital solutions, and we will continue our quick pace of innovation and deployment to make our customers' health care experience even easier."
CVS Pay rolled out as a limited release in New York, New Jersey, Pennsylvania and Delaware, with nationwide availability expected later this year.
With today's release, it appears CVS has opted to invest in its own payment solution rather than adopting Apple's mobile payment platform Apple Pay. The drugstore is part of the MCX consortium, which in 2014. restricted members from adopting Apple Pay as it readied a competing platform called CurrentC. After months of delays, CurrentC effectively folded in June.
Other MCX members, including Rite-Aid and Best Buy, began accepting Apple Pay last year. Industry watchers expected CVS to follow suit, and a store in Florida was reportedly testing Apple Pay as recently as July, though the company is for now going its own way.
Comments
unintuitive garbage.
Apple is is making money with Apple Pay. It's not a free service. It should work properly and efficiently. I am sure others have had the same issue. Hey, I keep asking why the Contacts app doesn't have familiarity fill-in? So, bottom line, if AP works for you that's nice. For me it's clunky and not worth the bother. I still have to carry my credit cards. OK, I'm used to it.
As for CVS, they took over a lot of the old Long's Drug Stores and turned them into ugly mini Walmart stores. It doesn't surprise me they're trying to roll their own and I can't wait for someone at BlackHat to show how vulnerable their system is. The crazy thing about all these me-to systems is they aren't needed. Get a good POS system with a good credit card system and you're ready to accept ApplePay and any other NFC system. It doesn't take any programming on the merchants part because all the programming is already done in the card reader. I'm seeing more small merchants accept Apple Pay, which excites me. When I visited California a couple months ago, almost every store I went to accepted ApplePay. I haven't seen anyone use one of the other one-off systems.
With all due respect you were more than just a little late paying your bill if they suspended your card usage. You'd have to be months late. Amex don't even suspend card usage on their charge cards if you are late paying your bill. Amex was likely beginning the process of shutting your account down and sending you to collections at that point. This sounds more like an issue on Amex's end than a problem with Apple Pay.
That pretty much sums it up.