Zoom for iOS shares data with Facebook even if users don't have an account

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in General Discussion edited March 2020
Zoom's iOS app is sending off analytics data to Facebook without warning, even if users don't have a Facebook account.

Zoom for iOS is sharing data with Facebook, even if users don't have an account on that platform.
Zoom for iOS is sharing data with Facebook, even if users don't have an account on that platform.


The video conferencing app's popularity has exploded during the COVID-19 outbreak, becoming essentially an industry standard for video conferences and remote work meetings.

According to network traffic analysis carried out by Motherboard, Zoom for iOS is sending data to Facebook without making any mention of the practice in its privacy policy.

Upon being downloaded and installed, Zoom connects to the Facebook Graph API, a practice that is not entirely uncommon since many app makers use Facebook software development kits (SDKs) to implement features into their software.

As Motherboard points out, however, there's nothing in Zoom's privacy policy that makes it clear this type of data sharing is happening. Zoom notes that it may collect data related to a user's Facebook profile, but doesn't explicitly mention sharing data on users who don't have a Facebook account. The company says it does share data with third parties, but doesn't name Facebook specifically.

Among other things, Zoom notifies Facebook when the iOS app is opened, what device a user is using, what carrier they're on, and what city and time zone they're connecting from. The data also includes a unique advertiser tag, connected to a user's device, that companies use to target advertisements.

Facebook's terms actually require app makers to give their users "robust and sufficiently prominent notice" of data sharing practices. One section even indicates that apps need to specify Facebook by name.

Back in February, the Electronic Frontier Foundation (EFF) found that the Ring for Android app was sending a similar batch of data to analytics companies. While Ring eventually paused those data sharing practices, it hasn't been confirmed whether the company's iOS app did the same thing.

This isn't the first time that Zoom has had a privacy or security blunder. In 2019, a security researcher discovered a zero-day flaw that left users vulnerable to webcam hijacking without their knowledge.

The EFF also detailed some of the other privacy implications of Zoom, including the fact that call hosts can basically monitor the activities of call participants.

Comments

  • Reply 1 of 13
    Time for the App Store to subject Zoom to an ad hoc review. I'm not holding my breath for Facebook to enforce its own policies.
    pulseimagestoysandmejahbladeFlaSheridnmagman1979watto_cobra
     6Likes 0Dislikes 0Informatives
  • Reply 2 of 13
    MaxLe0p0ldmaxle0p0ld Posts: 34unconfirmed, member
    I have removed ZOOM last year & also moved away from RingCentral - at present I am testing Avaya Spaces & Cisco WebEx - does anyone know if those share Analytics Data too & what other Multi-Platform Conferencing Tools there are?
    pulseimageswatto_cobra
     2Likes 0Dislikes 0Informatives
  • Reply 3 of 13
    mpantonempantone Posts: 2,401member
    I have removed ZOOM last year & also moved away from RingCentral - at present I am testing Avaya Spaces & Cisco WebEx - does anyone know if those share Analytics Data too & what other Multi-Platform Conferencing Tools there are?
    Try the big three: Google, Microsoft, Facebook.

    Microsoft has an app called Skype. I understand it is used by many although it appears you have not heard of it.

    There are others like BlueJeans. I think I ran something from Citrix once which was the meeting host's preferred application.

    Just search for video conferencing on the iOS App Store or Mac App Store. Chances are if it runs on Macs and iPhones, it'll run on other platforms seeing as how both take up fairly small percentages of their relative markets (PCs, smartphones, etc.).
    edited March 2020
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  • Reply 4 of 13
    boboliciousbobolicious Posts: 1,192member
    Linked is an open source option: obsproject.com
    edited March 2020
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  • Reply 5 of 13
    Does this apply to Zoom’s desktop software? I have an upcoming Doctor’s appointment and it will be through Zoom. 
     0Likes 0Dislikes 0Informatives
  • Reply 6 of 13
    Hard to believe that anyone will install Zoom after the back door scandal they triggered recently. And now this. Zoom seems to be gunning for Facebook's bad boy's champions belt.
    baconstangmagman1979cpsrowatto_cobra
     4Likes 0Dislikes 0Informatives
  • Reply 7 of 13

    FB keeps getting a free pass on iOS, or at least just a tiny rap on the hand.

    Is FB too big for Apple to take on?

    watto_cobra
     1Like 0Dislikes 0Informatives
  • Reply 8 of 13
    imatimat Posts: 221member
    If Apple would let me freeze the resizing windows of users AND allow me to share documents on the fly with one or more of the people on a FaceTime chat, then I wouldn't even consider moving to another software. But, apparently, Apple is fine with people moving around on my screen and with the complete inability to show any document and/or send it to one or more people on the chat. These are, in my opinion, BASIC FEATURES for a video chat app geared at more than just greeting grandma or chat about the latest tik tok video.
    FlaSheridnbaconstangwatto_cobra
     3Likes 0Dislikes 0Informatives
  • Reply 9 of 13
    This article is ridiculous. You realize AppleInsider also has a Facebook pixel on this very article (see tag inspector screenshot) and doesn't call Facebook out by name in their privacy policy. This is a non-issue and is common internet best practice if you run advertising campaigns. 

    AppleInsider - you're better than this for shaming Zoom for something you and almost every other website on the internet is doing...
    gatorguywilliamlondonFlaSheridnretrogustomagman1979cpsrowatto_cobra
     3Likes 0Dislikes 4Informatives
  • Reply 10 of 13
    FlaSheridnwatto_cobra
     2Likes 0Dislikes 0Informatives
  • Reply 11 of 13
    I have removed ZOOM last year & also moved away from RingCentral - at present I am testing Avaya Spaces & Cisco WebEx - does anyone know if those share Analytics Data too & what other Multi-Platform Conferencing Tools there are?
    If not mentioned already Microsoft teams.  $5 a month for just teams - https://products.office.com/en-us/compare-all-microsoft-office-products?activetab=tab:primaryr2

    Meet @ google, kinda sucks, I am in the legal field and everyone is on zoom, to me personally there is no way that NONE of these apps are not doing something with this uploaded data somehow.  -https://gsuite.google.com/products/meet/?utm_source=google&utm_medium=cpc&utm_campaign=na-US-all-en-dr-bkws-all-all-trial-b-dr-1008072&utm_content=text-ad-none-any-DEV_c-CRE_425523771784-ADGP_Hybrid | AW SEM | BKWS ~ BMM // Hangouts Meet-KWID_43700052388915782-kwd-405456583893&utm_term=KW_+meet +google-ST_+meet +google&gclid=Cj0KCQjwyPbzBRDsARIsAFh15Jardn95s_XxeeyPtLZfR4qFyd88lUOdovjK1HJCV7O-cJZic9dk1DkaAqRYEALw_wcB&gclsrc=aw.ds
    watto_cobra
     1Like 0Dislikes 0Informatives
  • Reply 12 of 13
    cpsrocpsro Posts: 3,269member
    Linked is an open source option: obsproject.com
    Premiere sponsors:  twitch and Facebook
    watto_cobra
     1Like 0Dislikes 0Informatives
  • Reply 13 of 13
    entropysentropys Posts: 4,431member
    Many of our regional crew have been big fans of Zoom over the years, although TBH they had Skype for Business as a bandwidth hogging alternative. Some liked GoToMeeting.

    At present we are moving wholesale to Microsoft Teams. I thought it was just a rebadged Skype, but no, it is much more powerful and so far works really well.  
    watto_cobra
     1Like 0Dislikes 0Informatives
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