They have always shipped with the most recent public version of the operating system. They won't sell something like 10.2 to the public, then give you the old version and make you upgrade. That doesn't make too much sense from a customer service stand point.
<strong>They have always shipped with the most recent public version of the operating system. They won't sell something like 10.2 to the public, then give you the old version and make you upgrade. That doesn't make too much sense from a customer service stand point.
-Chris</strong><hr></blockquote>
It now comes installed rather than on a disk for you to install.
If they come out with just a 933mhz upgrade and bluetooth I will be disapointed but will still buy one. I'll just have to keep it real nice so I can buy the new one in 9 months or so.
ummm... I'm sorry to break it to you, but unless you read differently on Apple's purchase policy, you're screwed, In other words, you're stuck with what you paid for at the amount you paid. Your best bet is (if you don't want to pay shipping charges) to drive to your nearest Apple store and return it and tell them that you are dissatisfied with the product's performance and [very sternly] tell them you want a refund. Face to face is best than over the phone... That's just my opinion, hope it helps...</strong><hr></blockquote>
Bad advice. Being 'stern' with the people in the store just makes for a hostile situation. Trust me, as a guy who works retail, nothing makes my day worse than having a customer become upset because we can't take a product back.
That's right. No returns. We're a reseller (not an actual Apple Store), but the big APPL won't take a system back because a customer is dissatisfied. Thus, we get stuck with a used model, meaning we can no longer sell it at retail. So, no returns on systems. If it's defective, it's under warranty, and we'll service it.
But no returns. And the people who try to demand a return just make the employees and other customers uncomfortable.
If you ordered a system, and it hasn't shipped yet, cancel the order. That's the best way to handle the situation. If it's shipped, call Apple and ask to ship it back (unopened) for a refund, or stop in the Apple Store and ask what their policy is. But please, be polite, and don't be upset if they can't take it back.
We're just people trying to make a living 40 hrs a week.
Comments
-Chris
<strong>They have always shipped with the most recent public version of the operating system. They won't sell something like 10.2 to the public, then give you the old version and make you upgrade. That doesn't make too much sense from a customer service stand point.
-Chris</strong><hr></blockquote>
It now comes installed rather than on a disk for you to install.
If they come out with just a 933mhz upgrade and bluetooth I will be disapointed but will still buy one. I'll just have to keep it real nice so I can buy the new one in 9 months or so.
<strong>
wordgib:
ummm... I'm sorry to break it to you, but unless you read differently on Apple's purchase policy, you're screwed, In other words, you're stuck with what you paid for at the amount you paid. Your best bet is (if you don't want to pay shipping charges) to drive to your nearest Apple store and return it and tell them that you are dissatisfied with the product's performance and [very sternly] tell them you want a refund. Face to face is best than over the phone... That's just my opinion, hope it helps...</strong><hr></blockquote>
Bad advice. Being 'stern' with the people in the store just makes for a hostile situation. Trust me, as a guy who works retail, nothing makes my day worse than having a customer become upset because we can't take a product back.
That's right. No returns. We're a reseller (not an actual Apple Store), but the big APPL won't take a system back because a customer is dissatisfied. Thus, we get stuck with a used model, meaning we can no longer sell it at retail. So, no returns on systems. If it's defective, it's under warranty, and we'll service it.
But no returns. And the people who try to demand a return just make the employees and other customers uncomfortable.
If you ordered a system, and it hasn't shipped yet, cancel the order. That's the best way to handle the situation. If it's shipped, call Apple and ask to ship it back (unopened) for a refund, or stop in the Apple Store and ask what their policy is. But please, be polite, and don't be upset if they can't take it back.
We're just people trying to make a living 40 hrs a week.