Widespread iTunes Lock-up Problem?
After doing some research when my copy of iTunes started completely locking up my PBG4, I found that the problem is widespread (see Apple Discussion Board).
The song stutters for 5-10 seconds, then stops completely. From that point on, the mouse can move, but nothing can be selected (any open app). A hard restart is then necessary.
Unfortunately, the latest version of iTunes doesn't address the problem.
Anyone else having problems? FYI, I've got about 50GB of songs on an external FW Drive. The drive works fine otherwise.
The song stutters for 5-10 seconds, then stops completely. From that point on, the mouse can move, but nothing can be selected (any open app). A hard restart is then necessary.
Unfortunately, the latest version of iTunes doesn't address the problem.
Anyone else having problems? FYI, I've got about 50GB of songs on an external FW Drive. The drive works fine otherwise.
Comments
Now I guess they should have banned me rather than just shut off posting priviledges, because kickaha and Amorph definitely aren't going to like being called to task when they thought they had it all ignored *cough* *cough* I mean under control. Just a couple o' tools.
Don't worry, as soon as my work resetting my posts is done I'll disappear forever.
Let it sit for a minute, and it comes back from la-la-land.
Originally posted by wilco
wow...you're quite the dick. I can see how you've amassed 1900 posts in a little more than a year.
well now that you updated that first post it makes a lot more sense.
But playing a QuickTime movie in Safari. Same symptoms - lock up of media playback, a stuttering noise from the audio circuitry, then a full 'freeze'... waited a minute, and sure enough, it came back, but Safari crashed.
I think the problem is in the QuickTime layer - which makes more sense if it's causing a seizure of the Window Server.
Originally posted by AirSluf
Did you carefully check that your library path is correct after the update? It sounds more like you hacked the music library location to a removable drive and it isn't being properly seen now. If that's the case it's not Apples problem, you need to re-do your symlinks.
Why would you consider keeping my music folder on an external drive "hacked"?
It can be assigned wherever I like as a Preference option. Am I misunderstanding you?
Any, the problem is very specific. It occurs with iTunes, even if no other app is running. And, sometimes it comes back to life -- but most of the time not. Recent speculation on the Apple Board suggests that the cause may be a fragmented drive, or insufficient HD space.
Now I guess they should have banned me rather than just shut off posting priviledges, because kickaha and Amorph definitely aren't going to like being called to task when they thought they had it all ignored *cough* *cough* I mean under control. Just a couple o' tools.
Don't worry, as soon as my work resetting my posts is done I'll disappear forever.
Originally posted by AirSluf
Not entirely mis-understanding me, but I never had any luck with removable drives and ensuring everything stays properly connected, but have read where folks used their own symlinks to do the trick and get around those issues. As I said earlier, if you had not hacked the sym-links that would not be the case now, would it???
Um... I don't think he ever mentioned symlinks. You did. Sounds like he used the Preferences panel to assign it. Clarification, wilco? Looks like another bad assumption.
I haven't seen these issues on my boxen (yet) and have done both iTunes and QT updates so I can't guess more specifically beyond the major difference between our installs that you have a library on a removable source that might potentially have confused things during the upgrade. I would definitely reset the preference path to your library and maybe try re-installing iTunes, in case something randomly borked during the update.
*cough*
I'm seeing it too. Library in default place. Also happened in Safari during QuickTime playback.
wilco, his suggestion of checking the path isn't a bad one, but AirSluf, if that were the case, then NONE of his music would be playable. I have to dittohead the disk fragmentation and low free space possibilities though... they don't make any sense in this case.
Now I guess they should have banned me rather than just shut off posting priviledges, because kickaha and Amorph definitely aren't going to like being called to task when they thought they had it all ignored *cough* *cough* I mean under control. Just a couple o' tools.
Don't worry, as soon as my work resetting my posts is done I'll disappear forever.
Since then, I haven't used iTunes enough to be confident about the status, but it hasn't locked up again -- yet.
Originally posted by AirSluf
The only other wild and whacky thing from the wayback machine is maybe someone reintroduced a contiguous memory requirement in the latest quicktime update. [/B]
Oh snap. I think you may have nailed it.
I just had the same thing happen, but with iTunes and VLC paused, a QT stream playing in Safari, and I dragged a bunch of PNG files to Preview. (A bunch of other apps were open too, including iChat.)
I got top up in the Terminal, and the kernel_task was going mad. The disk was thrashing, and the VM was in pain.
Guess which apps were all frozen? Yup, the ones using QT, and *only* the ones using QT. Force quit iTunes, iChat, Preview and VLC, then got Safari to respond enough to close the window with the QT stream. Bam. Everything came back Snappy(tm) and the thrashing stopped.
Houston, we have a QT memory allocation bug.