iTunes Crashes

hledgardhledgard
Posted:
in Genius Bar edited January 2014
I have the new iTunes (7.0.1). When I download one song, everything works fine. When I download whole albums, though, the software crashes every time. Sometimes just iTunes crashes; other times the whole system. Has anyone encountered this?



Also, the software works on three downloads at a time; I don't know if this is part of the problem. If it is, I can't see any way to instruct the system to just try to download one song at a time. Thoughts?



Thanks!!

Comments

  • Reply 1 of 2
    noah93noah93 Posts: 168member
    Quote:
    Originally Posted by hledgard


    Also, the software works on three downloads at a time; I don't know if this is part of the problem. If it is, I can't see any way to instruct the system to just try to download one song at a time. Thoughts?



    Thanks!!



    Did you try reinstalling iTunes and reparing permissions?



    Yes, iTunes always downloads 3 songs at a time, if you only want it to work on 1, click the 'x' next to the other 2, it will temporarily stop them.



    Noah
  • Reply 2 of 2
    hledgardhledgard Posts: 265member
    Thanks Noah !



    It is my daughter that has the problem, and I just emailed her the "Repair Permissions" instructions from AI.
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