jwbl33

"she suggested Apple treat the case like a normal customer service call."

I thought I read that apple did treat it like a customer service call and gave the fbi steps to take to update the iCloud backup... Until someone reset the iCloud password.

why- said:

I've been using windows since Windows 95 and never had a BSOD. guess i should consider myself lucky

You need to play the lottery! Shurley you forgot the /s. 

king editor the grate said:

Makes sense. Dish has installers/service people everywhere. Might as well utilize them to boost revenue.

Actually they don't. In most places dish contracts other companies to do their install and service work.  Next time you see a "dish" van look closely at the logo on the door. Chances are it will say something like dish by... Here in NY and VT it's dish by Intertech.  I get the pleasure of working with installers from xfinity, dish, dtv, and many other local companies and I must say I normally don't look forward to working with the dish guys. They generally have terrible attitudes and seem like there almost looking for a fight. Oh and they go out of their way to find a reason to not do the install or to do as little as they can get away with. When my customers ask my opinion, dish is always the last I'll recommend. Unless they are cord cutters then I will recommend their sling service.