dieselwind

FYI Big red customers.  This change in upgrade fee will also be a change in the service agreement, in which you have 60 days after you're notified to cancel your contract penalty free.  You are notified by the footnotes at the end of your bill.  You signed a contract, they changed it, you have the right to back out.  It takes some time sometimes with a customer service rep, but its actually easy.  If you owe any on the phone or device payment plan, you will have to pay that balance for the device, or give it back.  As soon as this hits my bill, I'm jumping ship.