tekkyn00b
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Apple denies iPhone X failed in onstage demo, says Face ID feature worked as intended
I still think it failed. Here's why. If the phone had been rebooted it was already in the "requiring PIN mode", when he first turned on the screen it would've asked for the PIN, just like with Touch ID, and just like it did when he turned on the screen for the second attempt. It's likely that multiple people handling it ahead of time triggered the initial unlock attempts, but there was still one valid attempt left before requiring the PIN, and that was Craig's first attempt on the first phone. That first attempt DID NOT WORK, hence why when he tried a second time on the first phone, it required the PIN.
So it did fail to detect his face.
That being said, it's not THAT big of a deal. Touch ID fails for me a lot. At least one or two attempts out of every, I don't know, 100? I just lift and try again.
But the point is that Face ID did fail to identify Craig on that first attempt. Is it super horrible and damning? No, but it just also doesn't look good either. That is all.