mbenz1962

I have been dealing with this issue since Monday.  I swapped in the new AppleTV 4K on my LG OLED for the previous gen on Friday, but I didn't notice the issue right away because I only watched AppleTV+, iTunes purchased content and Disney+ until Monday.  Monday evening I went to watch the last episode of "Jupiter's Legacy" on Netflix and one screen had some pretty obscure dialog.  I went to turn on the subtitles via the pull down menu so that I could play with the new "circular scrubbing" by rewinding and I saw that there was just an HD badge in the info pane instead of the Dolby Vision badge I was expecting.

Since then I have played with all of the settings on the AppleTV to get this "fixed" but with no positive results.  I finally started testing a theory that the AppleTV is actually playing the 4K stream, just the badge isn't right because the stream still looked good to me and because the TV flashes up either the Dolby Vision or HDR label when the stream starts from Netflix or Prime even though the info pulldown only shows HD and no mention of HDR or DV.  Because the AppleTV upscales to 4K, my TV always reports 4K even if it is a title that is only available in 1080p.  So I switched the max resolution on the AppleTV to 1080p and when I did that the TV of course only reports 1080p, but the Netfilx app shows only an HD badge on the title page of a 4K title. When I switch the max resolution back to 4K the 4K label (or the Dolby Vision label) returns on the title page.  In both cases the info pull down in the player only displays the HD badge even though the played stream looks much better with the max resolution set to 4K. This of course could be because the AppleTV is no longer upscaling, so I tried to think of some other test.

Then I had the idea of playing "The Expanse" and checking the TV info, because it is oddly enough filmed with HDR not Dolby Vision.  The TV will report the HDR profile for HDR, HDR10, and HDR10+ content. The TV reports that, even though the pull down info in the Prime app only displays HD, the stream is playing HDR with the bt.2020 profile.  This HDR profile is only applied to 4K or 8K streams. This makes me think that the Prime stream is actually 4K. Additionally, YouTube reports over its completely different info function that it is playing a 4K stream.

I have a theory (a bit of a stretch perhaps) that this is just a labeling problem in the info pull down with apps that still use the "old" video API on the AppleTV.  The video player or API set has been updated to work in the new "circular scrubbing" gesture with the new AppleTV.  Netflix and Prime can use this new gesture, but they still use the old info pull down and so are somehow affected by this bug (partial use of the latest API set). The AppleTV player uses a new API set that has the info displayed at the bottom of the screen by pressing the back button. This player (AppleTV+ or purchased content) does not seem to be affected by the bug.  YouTube and Disney+ appear unaffected by this bug, but both use a completely different proprietary player that does not behave at all like the AppleTV+ player and also does not yet support the circular scrubbing.  

Hopefully this is indeed just a software issue. Whether it be with Apple or some of the various streamers that need to update their apps to correct this issue.  This would be pretty bogus if it is a hardware failure that necessitates a replacement. My theory above may be a stretch and ultimately prove to be incorrect, but the testing and observed behavior may help other's see that the issue isn't something they can fix and so save them time.  Those affected will have to wait on more info from Apple (perhaps a software update) or an App update from affected streamers. 

KTR said:

The EU DOES NOT LIKE AMERICANS, they are using the legal system as a bullying tactic to gain the upper hand to gouge money.  If Steve Jobs was still alive, he would stop all operations in the EU, and every one in the EU will lose out.  They will have to find alternatives.  Shut down the EU App Store.   If it goes to trial.  I hope apple wins…..  there aren’t that many mobile OS’s out there.  With the exception of Linux.

I think you need to broaden your horizons a little bit.  Most of the EU's behavior can best be described by Hanlon's Razor . If you look at many of the laws that the EU has passed in the last 10 years and the [self-created] problems that we have seen in the last few years (Corona, Energy crises, Immigration, Brexit, etc.) the main driver for such action is clear.

The statement that SJ would leave the EU merits no further comment.

jcc said:

slurpy said:

40 BILLION? That's fucking insane. How much money does Apple Pay even make Apple? I think it's almost negligent. It's more of a value added feature for their ecosystem. 

Pure insanity. Meanwhile companies that engage in actual egregious shit get no punishments, or pathetic slaps on the wrist. 

In return for Apple paying $40 billion, we should tell Europe to pay us $4 trillion for NATO or else we let Putin roll his tanks into Paris. 

Equally short sighted and blindly 'Murica First as a bonus.

humbug1873 said:

dolfke said:

So many companies have shameless copied the iPhone, now Apple is accused to setup a system for only themselves ???

Irony, they name is Governments.

Let's face it. Apple Pay is just an implementation of a common standard (Google pay ist Googles implementation of that same standard). So it's not really copying anything from Apple in that case.
In this case it needs to use a piece of iPhone hardware that has been limited by Apple. There is merit in that complaint.

Apple has implemented ApplePay in a way that dictates that NFC payment activity needs to go through it. Banks want to save a few percent by using their own payment systems with Apple's NFC chip. They want this chip to be agnostic. There is likely some merit as @humbug1873 writes.  How much and what changes will have to take place to lower the bar for competitors will have to be decided.  Likely this EU court will err on the side of letting local competition dance on a foreign company's IP, but this is again likely not malicious, just short sighted and poorly executed like many EU laws.

In the end the fine likely won't be so large and Apple will agree to make some minor adjustments in the next 5 years. See the Apple involved Ireland v Commission from just a few years ago.

pscooter63 said:

I’m with Macgui on this.  I’ve had many credit cards over my lifetime, but my Apple card is the easiest to manage ever.
I’ve lodged two disputes, one major and one relatively trivial, and both were handled expeditiously and with aplomb.  (Neither had anything to do with fraudulent charges, in fact I’ve never seen one of those.)

I second the vote for the ease of use.  The Wallet app is great for managing this card.  

flipkal said:

Being an Apple fan since day one, I thought the GS Apple Card would reflect the quality of the products I have used for so many years. Wrong! Each time I called for service wondering why my transaction was denied, or why I had 3 'phantom' charges applied to my account, I was served by reps who didn't have a clue what was happening. I complained to Apple, but nothing happened. Consequently, I stopped using it; my Chase Sapphire Preferred Visa is my card of choice. 

Like @flipkal ;, I will say that the customer service the one time I needed it wasn't good. Especially when compared with my AMEX. In June last year my bill was made available shortly after the month's end and then for no explicable reason, they drafted my bank for the full balance due on July 6th without me electing for this in the Wallet app.  I had set up to pay the full amount close to the due date, not immediately.  Even after the erroneous payment cleared the scheduled payment was still scheduled.  I called customer service, the Apple rep said it is a GS issue and transferred me. The GS rep said this must have been a bug in the app and transferred me back. The Apple rep then said that that was not possible and that all payments go through an checking process at GS that it was their issue. Ping-Pong. 

GS escalated the issue to their level 2.  The lady I got said that the system for payment processing has a two factor match to ensure this sort of thing doesn't happen, but in my case the system processed the draft even though the "match factor" that comes from the app when you authenticate (with FaceID or TouchID) was not logged in the system for the early payment and it was for the later payment. They specialist said that they would escalate to the "back office".  I told her though, that I only wanted an explanation and did not want the payment reversed since the amount wasn't large and I would just cancel the scheduled payment to prevent a duplicate payment.  I didn't want the payment to be reversed and then still be waiting on the money by the time the due date rolled around for an eventual second payment.  No further contact from GS and then 3 days later I see in the app that my payment was reversed and a reason listed as "declined - dispute rejected".  I then called GS back and they said that their system showed that I had claimed a payment was made in error and they just reversed the payment end of story and so I had to reschedule my payment.  I asked if they agreed to reverse the payment why does it say on my app "dispute rejected".  She had no explanation for that. Needless to say, I was not to happy with that whole mess. 

I probably would have stopped using the card after that if it weren't such a hassle to switch my auto-billing over for multiple accounts.  But, since this case didn't actually cause me any hardship in the end and I really like the Wallet app for managing the card, I kept using it for my couple of auto billing accounts and Apple purchases.  Happily, it seems that it was "only" a one time issue and I've had nothing similar since. I could imagine though, many customers would have cancelled the card after an experience like that just out of principle.

AppleInsider said:

Using OWC's SoftRaid to give back RAID support that was stripped from macOS

I’m not sure exactly what is meant by this rather vague statement, but if the allusion is to MacOS’s ability to create a software RAID, this is not only out dated info, but was only ever half true to begin with. Due to some “makeover” work for Disk Utility in El Capitan, the GUI version of Disk Utility did indeed have the features for RAID management (including creation of Software RAIDs) altered and reduced. The ability to make a software RAID from the command line was never removed (or “stripped from macOS in the author’s parlance).

Most RAID management features were readded with Sierra over 2 years ago.

Apple has a knowledge base article with the steps For creating disk sets with Disk Utility in High Sierra and Mojave here https://support.apple.com/guide/disk-utility/create-a-disk-set-dskua23150fd/mac

I just updated.  The Thermo now appears as a sleepy endpoint.  This device is a good distance from the thread router, but it connected here over the Apple TV (bluetooth connection) that is closer. I hope that the connection will be a little faster.  When I open the Home app it sometimes would take about 20 seconds to report the status and temperature.

Dave Kap said:

Why would anybody stream Netflix from their device to their Apple TV?  Why not just use the Apple TV app or the Netflix app on their TV?

I can point you two examples that I personally have used. I live in Germany, so these examples may not apply in other markets.
1) here StarTrek Discovery is available on Netflix. When the four StarTrek-Short Treks were first made available here (right before season 2 debuted) they were only available from the iOS interface. The did eventually make it to the native AppleTV interface, but there is still some delay from the time new episodes of Discovery (and maybe other shows) show up in the app for iOS and the one for Apple TV.
2) because Netflix uses Geofencing even within the EU (on going court case right now if I remember right) different programming is available in different countries here. Since I frequently travel to other countries here, I’ll often open up Netflix in the evenings and see what is available in other places. Sometimes I’ll download a whole season of a show or a movie and bring it back to Germany to finish via AirPlay on my big screen if I don’t finish it on the road. I can remember going to Chech Republic and seeing Black Sails for the first time (which still isn’t available in Germany) and downloading all of seasons 1&2 and finishing them at home.

These two examples are ones that affect me with this change and I’ll be sorry that the feature is gone (and probably not coming back).

Under the battery row in the comparison, AI might consider adding quick charge capability. According to the Apple website for the 30w charger, this new 7th gen iPad is capable while the others, of course, are not.

This is really a shame.  I saw the notice this morning when I opened the game to play a few levels.  Dr. Mario was always one of my favorite games going all the way back to the NES. I used to play the original with my brother every day as a kid.  I even purchased Dr. Mario as a downloadable game for the Wii back when that was a thing.  I liked this version too, though I didn't like how pushy Nintendo was with the in-App purchases, but many, many games on the App store have a similar model.  I was able to always advance and enjoy playing with out spending any money, but a flat purchase price like they did for Super Mario Run would have been better to me personally.  I would have gladly ponied up $10 and them maybe 99 cents for each new world after the first 5 or 10 (currently 31).

Strange choice of extract posted to this article.  The text is written in Portuguese (not Spanish) and includes a link back to Apple's Brazilian (apple.com/br) website.  I'm not sure that the article references the correct design document as this would likely not be so helpful to a Mexican business. Likely inadvertent mistake. 

stuke said:

Yep, it hit me.  What a pain in the a$$ it was to "break into" the reset when you have many devices (Macs, iPhones, iPads, etc.) on your Apple ID.  Took about 15 minutes to run around, collect everything and get a password reset in place.  It will takes days before everything else that is linked to the Apple ID gets my attention for "updating your Apple ID" settings.  Personally, I believe it was a forced security update by Apple to make us update our Apple ID passwords.  (Yes, mine has been the same for quite some time.)  It would be better, if my theory holds, that Apple provide a procedure for doing this all at once for all your devices!

It happened to me yesterday when I woke up. This was about 6:30 am CEDT or just after midnight EDT (Friday night to Saturday morning). I woke up with a prompt on my Watch to re-enter my password. This was annoying since this setting seems to override my sleep mode. After trying 3 times to input my password correctly on the keyboard for my Ultra, I gave up without ever actually hitting enter (my confidence that I’d entered it correctly was low) and decided to use the keyboard from my phone to the watch.
When I took it off the charger, it was showing the same prompt. I decided to reenter the password for the account prompt on the iPhone first and immediately after it asked me for my device PIN. After that it gave me a message that said my account was locked (very scary at a blurry eyed 6:40) and I had to create a new password to unlock. After that I had to scurry around the house to every device (3 AppleTVs, iPad, iMac, etc.) to enter this new password.
I told my wife when she got up later that I’d apparently been attacked. She never got any prompts and neither did the kids which reinforced the idea that I’d been targeted. Only this morning did I see this article. I’m much happier now that it seems this was not an attack after all. Thanks for the timely report AI! I should not have skipped a day reading yesterday. 🤣 If this was indeed a purposeful security measure from Apple (password add out, dark web dumps, etc.) more info in the security prompts would have been appreciated.