Leadeater

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Leadeater
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  • Ill-informed YouTuber bemoans Apple repair policies after breaking iMac Pro

    Soli said:
    Leadeater said:
    Soli said:
    Jason_D said:
    Soli said:
    Jason_D said:
    Soli said:
    Jason_D said:
    Soli said:
    Jason_D said:
    Soli said:
    Jason_D said:
    foggyhill said:
    Jason_D said:
    What i found rather funny is that shortly before i'd seen Linus post this video i had been having my morning coffee with a co-worker and for whatever reason i had been telling him about Linus' original video reviewing the IMac Pro (Which obviously lead to it's damage). 1 of the points he made, was that there is no video in. So down the line when you want to upgrade you can't even get extra use out of the machine by using is as a 2nd monitor. This is a rather deliberate choice by Apple to create Forced Obsolescence. It's rather shady and definitely Anti-Consumer. This issue he's now having has the same smell of even more Forced Obsolescence.
    Another load of BS, go back to PC land, you never owned a Mac in your own damn life and just spouting to hear yourself talk.
    Just because you don't like what i said, doesn't make it BS. It was the truth and a very good point that Linus originally made about the product. 

    Attacking someones credentials as opposed to the content of what was said is a terribly weak way to try and put forth an argument. I assume you have never made a single comment about any product on earth that you have never owned, that seems just a little unlikely.
    You are correct. It's not BS because he didn't like you said, it's BS because you're claiming that including a display in a product is "shady and definitely Anti-Consumer." Not liking what you said is a result of you writing a bunch of BS.
    You tried to compare an extremely pricey desktop PC to an apple watch, apples to oranges, to try and make a point that fits your own narrative. Sooooo who's talking BS? haha
    Oh, so this is now an issue about price? So you think the $10k gold Apple Watch (which far exceeds the base price of the iMac) should have a removable display but not he $350 Apple Watch Sport? Is that the narrative you now want to press about which CE products should be required to have certain components removable so they can be placed onto other products in the future they're above some price ceiling that you decide on a whim? Where would a MacBook Pro fall since they start and stop within the range of an iMac?
    You keep saying 'removable'. Please re-read my comment before making inaccurate assertions. And the apple watch stuff is just sillyness and you know it.

    Linus' critique was that a display input would allow you to use it as a standalone monitor once you've moved from from the current internals. You could use it as a 2nd monitor to go with your new IMac for example.
    Oh, I think I got it now. You think it's "shady and definitely Anti-Consumer" that Apple isn't building inputs on all their devices. So, I should be able to say, plug in an otherwise defunct PowerBook from 1995 into my MacBook Pro and use it as an external display? Well that sure seems useful and easy to engineer¡ What could go wrong? ¯\_(ツ)_/¯ 
    You do realise that people can have differing opinions right? I get that you disagree and that's fine. But trying to make false analogies and misquotations to try and discredit someone else's opinion is really silly. Linus' original video was actually pretty fair and in general he doesn't play favourites, he's ripped a number of manufacturers on all sides of the fence. No one is without sin, fair critiques is how things get better for everyone.
    My comments have nothing to do with Linus. My comments are about your ridiculous claims.

    As for your "do realise that people can have differing opinions" comment, I'll let Patton Oswalt explain that to you…




    You didn't even read what i originally said properly since you went off on a wild goose chase about removable displays. So perhaps try and have an adult conversation with someone before calling them ridiculous
    Oh, I read it, and I've addressed it. I tried to give you an out on your ridiculous statements about it being "shady and definitely anti-consumer" that Apple doesn't have display inout ports on all their devices that have embedded displays, but you just keep knocking on that door. Of course, you'll want to say you're only talking about the iMac, but that misses the point of your odd declaration that Apple is shady for building devices that do specific things.

    Standard iMacs can be used in Target Display Mode which is nice when you want an extra monitor or a larger one for a MacBook/MacBook Pro or when the iMac becomes performance obsolete and you get a newer faster one. The iMac Pro does not support this, I think this is a valid complaint about the iMac Pro.

    https://support.apple.com/en-us/ht204592
    More BS. Even your link gives you away as it shows that TDM hasn't been supportable on any 5K iMac. That's 4 years and yet you've framed as being specific to the iMac Pro and without mentioning the display interconnect  issue for TDM. Shameful. And that's not even considering the purpose of TDM.
    I know it's also not supported on the 5K iMacs and newer non 5K, it's a legitimate complaint about those too. This however is a discussion about an iMac Pro. And yes that is a purpose of TDM, that is a very common usage of it. I even understand why it couldn't be supported by the 5K iMacs when they came out but for newer ones with faster Thunderbolt standard there is no technical reason to not allow it again. Having it supported on one screen model but not another is confusing for customers so not allowing it on both while that is on a technical level not possible is fine I agree with that.

    And if you must attack my credibility on the matter I have worked in the IT industry for many years, also as a support contractor, and administered networks with hundreds of iMacs and MacBook Pros and had to repair them and diagnose issues with the devices. TDM is useful for this for this process, as I hope you know.

    Most of the Mac users at my current work place have iMacs and MacBook Pros and use the iMac as a secondary screen all the time.

    It's a feature I have used a lot as well, this is a legitimate complaint as people have used it and now they cannot. I'd appreciate if you'd tone it down a bit.
    muthuk_vanalingam
  • Ill-informed YouTuber bemoans Apple repair policies after breaking iMac Pro

    Rougn said:
    You got to love how biased this article is. It first tries to discredit the youtube channel and under estimates its accomplishments and credibility.

    Ya...I guess 5.6 million subscribers IS more then a million subscribers however clearly it is worded to make it sound like it was barely a million.

    Two: This is linus tech tips and anyone in the technology field is aware of them. They are very respected for their honesty and their skills. Yes there are running jokes but through and through it is clear the COMPANY ((Not channel they are a full fledge company with a legal department so again trying to discredit their worth)) has the skills and resources to handle what they where doing. How do we know this? Well lets see what they have been doing from being flown out to do reviews on all the latest techs to helping build the largest super computer in canada. Let me resay that: He was trusted in helping assemble the largest super computer in Canada. That is the level his skill is on. You might say oh well it was just plugging in ram and blah blah blah however if he screwed something up it would take a long while to discover WHERE the issue was which would result in thousands of dollars in man hours and lost revenue. That means it is clear that company trusts him to be good and not damage anything.

    Three: It was damaged not by them trying to do "lolz i do stuff" like this suggests. No. It was damaged while they where taking it apart for a review on the product. Showing the components and how it looks. You know much like the Ifixit picture that is posted in this article. 

    Four: It is funny the article is adding in more damage to the computer then is revealed. Even going as far as to claim the motherboard COULD be damage in the beginning and by the end of the article talking as if it is a fact the motherboard is broken and listing crazy pricing for repairs. 5600 dollars on a 4999 computer. I dont by that for a minute and I will explain why right now: The only reason repairs start costing more then a new product is when the parts are so hard to come by AND there is an extreme shortage of people who can do the repair. This is one of the latest products which means parts are being mass producted actively and a responsible company would be reserving a portion of components for this exact reason. 

    Next: The claim that by the end of it they are losing that much on repairs...No. I dont buy it lets say they DID have to repair it and ALL that was true. Do you know what apple would do? Give a new computer and do a free software/memory transfer. Seriously it costs them at most 4.2k to make the product so by giving them a new computer would save them 1.4k a repair. And no computer company would make it cheaper to give out a brand new computer product then to do basic repairs and frankly that is what this is. A basic repair. Replace the screen. IF by some chance the motherboard was completely broken ((I find unlikely)) that is still easy and frankly not that bad. At most ((and again at most)) 600 dollars for the motherboard ((asus rampage one of the most expensive motherboards at the moment and remember thats buying 3rd party apple isnt going to charge themselves customer price)). Lets say 200 for the screen that is only 800 dollars for the whole repair for parts. Why? Because most of apples cost comes from the mark up of 1: Paying for their Research and Development Department and 2: Paying for the name brand. 3: One of the most expensive components ((the CPU)) couldnt have been damaged as it had its cooler on. 

    Pair this up with the fact they asked ok. If you cant do the repair can we get the parts so WE can do the repair? This means the argument that even the fast technician would cost them money is voided. They are now being asked "Hey I screwed up my computer can i please buy stuff from you so I can repair it?". And the answer is no. No you may not. The only option out there is to buy a brand new one. Do not argue we are Apple. The article made fun of his analogy about driving a car into a pole saying it is not the same but really it is. In both situation something happened to the product the manufactorers would not recommend. In both situations the product is not able to work. In both situations there is no solution on how to proceed with the product other then buying brand new.

    And finally: This ties perfectly into their fight against right to repair. They do not want anyone to have the ability to repair their products. They will not sell parts to anyone and not have licensed 3rd party repair technicians anymore. Imagine again your car. You only option is to go to the dealership for everything and pay their price with no negotiation. From tire rotations to oil changes. That is what apple wants.
    Welcome to AI, LTT fan! People in glass houses shouldn't throw stones. I'm not expecting you to come back and read the response, but here it is anyway.
    Not sure if it was you or another Admin/Mod that mentioned all the new accounts, like myself they are probably all LTT forum members brought here by the news topic posted over there. It's rather interesting to compare the difference in general consensus and viewpoints between here and the LTT forum.

    As you suspect though I won't be sticking around for long, not a big Mac person myself so don't have any compelling reason to stick around. Will keep an eye out for any interesting comments/replies for a day or so though.

    I do find the hoo-ha generated by the video in question a bit much though, as a whole not the content piece here. It sucks that repair was denied and I don't necessarily agree that the motherboard is dead, the full and complete details over the exact events isn't actually that clear and I don't trust the 3rd party repair agent's evaluation of the damage but this is the risk you play as a reviewer. You know you will be opening the device and voiding warranty, you also know you will not be subject to normal customer warranty repair so I think it was poor planning to not have gotten all the required footage of all planned content pieces BEFORE opening the iMac Pro. Assume the worst.