RealBuyer8

I purchased this exact dongle (CarPlay2Air) late last year and it took a month to get it through a crappy Chinese delivery company 4PX. The company that sold it had a US address listed on their website but they really reside in Lithuania and their product ships from China. The after sales service is the worst I ever experienced. I really regret the purchase as it did not work in my VW from day 1. After many software updates it still did not work as advertised. It kept cutting in an out, audio quality was poor and had intermittent connection. I was lucky got a response from the company within a week after sending each email. They are terrible. So I returned the dongle in December 2019 and one month later still have not received a refund even though I have it confirmed that they received the dongle back as I sent it by registered mail. They advise that their "team" is looking into it - just BS.

My strong recommendation is STAY AWAY FROM THESE PEOPLE AND THEIR PRODUCT!