Buckethead

"The process is very simple. If a user has purchased an Apple product through means that will produce a receipt, like through eBay, users can request Activation Lock to be removed. All the user has to do is navigate to Apple Support and provide a receipt as proof."

This process of Apple, though simple, does not yield an unlocked device. I have a legitimately bought M1 Mac Mini that I got on eBay a couple of months ago. It is activation locked. I uploaded my receipt to Apple and asked at least 3 times for them to unlock it and was denied. I can assure you that I do not steal computers! I make enough money to buy them and have been doing so for decades (I have a Mac Studio and a 16" MacBook Pro now, not to mention the ones I've gotten for my family.) As a technician and a pastor, used computers come my way sometimes and I "refurbish" them and give them away for free. So when I got this M1 Mac Mini, I thought I would just go through Apple's process and have it unlocked. Wrong! They denied me several times. If Apple is suspicious of my theft, then fine, but at least give me the information of the person who they think I stole it from so I can return it to them or ask them to remove the device from their Apple ID. Now I'm just stuck with a $200 paperweight. Is this really what their privacy/security endeavors are meant to do?