philly-macguy

I also have a gripe which should be a third "pain point" in this article.  Issue is with people who bought first gen carplay vehicles when the technology was introduced.  I have a Honda Accord 2016 and carplay was fine for the first few years.... My car has had ZERO software updates from Honda.  I've been through a few iPhones and several iOS updates since owning the car.  In the last 3-4 years I've had nothing but problems.  Android OS crashes, carplay freezing, carplay disconnecting, etc.  I've opened cases with Honda (while under warranty), and the issues can't be duplicated at the dealership.  I've provided screenshots and videos from my experience.  Honda blames Apple, Apple blames Honda.  There are literally hundreds of forum posts about this and in the end, the customer loses out.  Overall, its been a very underwhelming experience.  Sometimes when carplay freezes it messes up my entire infotainment system.  I have to pull over and turn off car and turn back on. 

ravnorodom said:

philly-macguy said:

DAalseth said:

philly-macguy said:

I also have a gripe which should be a third "pain point" in this article.  Issue is with people who bought first gen carplay vehicles when the technology was introduced.  I have a Honda Accord 2016 and carplay was fine for the first few years.... My car has had ZERO software updates from Honda.  I've been through a few iPhones and several iOS updates since owning the car.  In the last 3-4 years I've had nothing but problems.  Android OS crashes, carplay freezing, carplay disconnecting, etc.  I've opened cases with Honda (while under warranty), and the issues can't be duplicated at the dealership.  I've provided screenshots and videos from my experience.  Honda blames Apple, Apple blames Honda.  There are literally hundreds of forum posts about this and in the end, the customer loses out.  Overall, its been a very underwhelming experience.  Sometimes when carplay freezes it messes up my entire infotainment system.  I have to pull over and turn off car and turn back on. 

I know this is a huge PTA, and something that Apple/Honda should be fixing. I understand that and completely sympathize.
But TBH as a former IT Tech the fact that you have to fix the issue by “turning it off and turning it back on again”, I find rather amusing. 

Yes... I am a current IT Network Engineer and find it amusing that you cannot reboot the operating system while car is on (even in park for example).  It could happen again shortly after the reboot.  Carplay has been beyond a frustrating experience. 

I used to have Mazda CX5 SUV and when the navigation going nuts (like freeze, blank screen or partial green screen), I had to park somewhere, shut off the engine and restart in order to reboot infotainment. My current car is Mercedes GLC300 and sometimes when the navigation freezes, it reboots itself after 5 min without parking car and shutting off engine. I wonders if the rest of modern cars work the same way.

LOL yeah I've had that green screen before.  Carplay has been so unpredictable and unreliable.  I can go on a three hour trip and it works flawlessly then on another where it freezes, or android errors pop up and my displays start flashing, etc.  Such a frustrating experience.

mike1 said:

philly-macguy said:

I also have a gripe which should be a third "pain point" in this article.  Issue is with people who bought first gen carplay vehicles when the technology was introduced.  I have a Honda Accord 2016 and carplay was fine for the first few years.... My car has had ZERO software updates from Honda.  I've been through a few iPhones and several iOS updates since owning the car.  In the last 3-4 years I've had nothing but problems.  Android OS crashes, carplay freezing, carplay disconnecting, etc.  I've opened cases with Honda (while under warranty), and the issues can't be duplicated at the dealership.  I've provided screenshots and videos from my experience.  Honda blames Apple, Apple blames Honda.  There are literally hundreds of forum posts about this and in the end, the customer loses out.  Overall, its been a very underwhelming experience.  Sometimes when carplay freezes it messes up my entire infotainment system.  I have to pull over and turn off car and turn back on. 

That is 100% a Honda problem. Their infotainment systems have sucked since the introduction of Bluetooth. As you mentioned, no updates because the hardware doesn't allow it, combined with complete ignorance from Honda and the dealers. When you buy the car, you are getting something that works at that point in time (maybe).

I agree 100%.  They sell you a car with this technology then hardly support it.  I gave up trying to argue.  Dealerships are severely lacking in the technology department.  They give you a Honda Tech phone number to call.  Oh well, I know the newer cars have software updates that can be done over wireless.   

ravnorodom said:

philly-macguy said:

DAalseth said:

philly-macguy said:

I also have a gripe which should be a third "pain point" in this article.  Issue is with people who bought first gen carplay vehicles when the technology was introduced.  I have a Honda Accord 2016 and carplay was fine for the first few years.... My car has had ZERO software updates from Honda.  I've been through a few iPhones and several iOS updates since owning the car.  In the last 3-4 years I've had nothing but problems.  Android OS crashes, carplay freezing, carplay disconnecting, etc.  I've opened cases with Honda (while under warranty), and the issues can't be duplicated at the dealership.  I've provided screenshots and videos from my experience.  Honda blames Apple, Apple blames Honda.  There are literally hundreds of forum posts about this and in the end, the customer loses out.  Overall, its been a very underwhelming experience.  Sometimes when carplay freezes it messes up my entire infotainment system.  I have to pull over and turn off car and turn back on. 

I know this is a huge PTA, and something that Apple/Honda should be fixing. I understand that and completely sympathize.
But TBH as a former IT Tech the fact that you have to fix the issue by “turning it off and turning it back on again”, I find rather amusing. 

Yes... I am a current IT Network Engineer and find it amusing that you cannot reboot the operating system while car is on (even in park for example).  It could happen again shortly after the reboot.  Carplay has been beyond a frustrating experience. 

I used to have Mazda CX5 SUV and when the navigation going nuts (like freeze, blank screen or partial green screen), I had to park somewhere, shut off the engine and restart in order to reboot infotainment. My current car is Mercedes GLC300 and sometimes when the navigation freezes, it reboots itself after 5 min without parking car and shutting off engine. I wonders if the rest of modern cars work the same way.

LOL yeah I've had that green screen before.  Carplay has been so unpredictable and unreliable.  I can go on a three hour trip and it works flawlessly then on another where it freezes, or android errors pop up and my displays start flashing, etc.  Such a frustrating experience.