Bayhey
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Customers still can't access My Cloud data after Western Digital hack fallout
The reported "outage" started on April 2 with no updates since April 3 from Western Digital. Thousands of people are without their files and the customer service department fails to keep its customers updated about what is happening or the progress. We've been getting our information from people like you Andrew Orr. Thank you for posting and we hope you can find out more.
You can read more about what people are experiencing here at WD Community.
https://community.wd.com/c/home-cloud-storage/my-cloud-home/229
