kellie
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Apple hampered its Siri ambitions by penny-pinching
Apple’s historical strength has been hardware design. Look at all the product launches Steve Jobs was famous for - they were mostly hardware hardware focused. Devices were thinner, lighter, faster, sexier, colorful, etc. Software, usability, user experience, ease of use, functionality, etc. have always been secondary to the hardware design. The culture at Apple is hardware and physical design focused. It’s gotten to the point where the big iPhone annual updates are at best marginal improvements from the prior year. And the Apple marketing team is very stingy in rapidly bringing new hardware technology to their products. They want to control the flow of tech upgrades to maximize profits vs. maximizing the user experience. Which is why people have been frustrated with Siri from its beginning. I hardly ever use it as I’m constantly disappointed with its functionality.If I were Apple I wouldn’t initially focus on general purpose AI chat bots. I’d focus on AI tools to assist owners with configuring and optimizing their Apple products. There are so many settings and configurations that are unknown or confounding to users. There are settings that are critical to security, data protection, privacy, performance, etc that the vast majority of users are totally or mostly unfamiliar with. Device management and optimization has become a “full time job” for people and it’s frustrating. Using AI to help with device management and optimization would be extremely beneficial and a significant capability that would motivate the sale of Apple hardware. AI to educate the customer about new features or new ways to use Apple software. When customers have product questions, Apple support is truly frustrating. Online queries drop you into old school online forums where the user is forced to wade through all sorts of customer generated content and there is no intelligent response that quickly and easily gets you a reliable answer.So Tim and company, turn Apple Intelligence inwards to your products and make them easier to use, configure, troubleshoot and maintain. Eliminate a lot of the overhead and friction of managing a device. While simultaneously improving device performance, security and the user experience. You will wind up with a powerful reason for people to switch to Apple products and keep existing customers in the Apple ecosystem. In parallel you can continue to develop general purpose AI tools, but focus on Apple product AI functionality first would be a game changer. -
New report about Apple's 10 main challenges ignores two main factors
Apple has always primarily been a hardware/device company. Its software capabilities have always been secondary to its hardware capabilities. Siri is a classic example of their inability to architect truly exceptional software. AI is a similar shortcoming. They are rarely market leaders with application software. They do ok with operating systems, but their product announcements are typically focused on hardware, less so the software. -
Trump's chip tariff threat takes aim at Apple's TSMC partnership
Sarsara_777 said:I wonder if Tim is regretting that $1m bribe? or wondering if he should have made it $100m? -
New Vietnam trade deal means Apple will pay at least five times more in tariffs
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Trump's new China trade deal is still bad for US business & consumers
hmurchison said:30 years ago people took the the streets in states across the US to protest the move towards globalization with protests agains NAFTA and WTO and now the predictable results are here and the US politicians most who were adults back in the mid 90s themselves are telling the citizens they should pay more for what their mistake. There is no accountability for what was an obvious bad move. Citizens did not cause the trade imbalance in fact it cost us in lost jobs.