alex74

Apples Feedback Assistant is the worst software imaginable in itself. The non support behind it is nearly as bad as the software. The only reason I can imagine, why this is since over a decade is, that Apple tries to stop, decades long working for free, Apple Beta Testers like me to tell Apple the errors, mistakes and baddies of Apple software, so that Apple can beliefe, there own software is top notch!!!

Can you believe? Decades ago, it was possible in predecessors (bad, but still better than the current one) to choose "Mac crashed" as a problem. Not possible anymore since years, Apple changed it to 4 possibilities, the closest would be either "App crashed" or "doesn't behave as it should or not", none of which is similar to a Computer crash. And all other things are similarly bad and, as the article suggests, hostile to bug reporting.

For Beta testers like me, it's no wonder at all, that Mac software gets worse and worse and worse over the decades. Apple is really not interested in doing good and bug free software anymore.

An article in the best computer magazine on earth, a German on (c't) years ago, where a former Apple software developer was interviewd makes this all round. He told the interviewer, that, when he worked at Apple over a decade ago, Hairforce One allowed him from time to time to take time to get rid of old bugs in macOS. But then this stopped, he got no time after projects for this (for users) important deed. He said to this, that the aim then become to make new software all the time, bugs are no longer important. Perfect match.