532lantern

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532lantern
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  • Carpe Facto acts as an info gathering arm of AppleCare.  It's literally AppleCare Black Ops.  They're senior level advisors who gather more information than the average rep, but they don't identify themselves.  You probably don't know that you're de…
    in What is an AppleCare Carpe Facto Advisor? Comment by 532lantern November 2016