funkyfriar
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I took this training several months ago and it was very good. You can train a monkey to fix computers but when it comes to customer interaction most techies fall flat on their face. We did at least an hour of customer interaction senarios each d…
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Anyone who has ever worked in Apple retail knows that their staffing has always been lean. Ive never worked in a place where they are able to get so much productivity out of a small group of very talented people. If anything they need more.