atkins
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Quote: Originally Posted by jfanning I have had half my Macs fail, and in both cases, in two different countries I believe the service was very poor. I would like to compare it to another company, but I haven't had anything else (big ticket item…
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Quote: Originally Posted by Alisax I'm the Alisa of this story. I would like to make it clear that I DO HAVE A POLICE REPORT. -- Shortly after I sent Consumerist my email, i realized that I was wrong in assuming that it would be obvious that i fi…
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Quote: Originally Posted by bryand All I asked them to do was make a note on the file that the first computer was stolen so that they could help catch a thief and they refused. I don't know what it is with Apple, but they do seem to favour crimin…
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Quote: Originally Posted by jfanning The study in english is four years old, nothing newer? But then again, I don't live in England, Canada, or France, but I do know the three countries you listed all have services centres run directly by Apple.…
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Quote: Originally Posted by jfanning Again, learn to read. Someone made a general statement in the course of this discussion, I questioned this statement, it doesn't matter what the original topic was about, I questioned the statement made. This…
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Quote: Originally Posted by jfanning So Apple US services the computers for Apple Canada? If so lucky you. I have had Apple computers serviced in two different countries, and know of people getting Apple products serviced in other countries, if…
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Quote: Originally Posted by Chris_CA Okay. With two people holding out that they own it, it would take a court to decide who owns it, not Apple/ATT. But since it was not even important enough to file a report, why is this even a story? Exact…
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Quote: Originally Posted by cameronj The legal precedent on receiving stolen goods? Yeah... they should really come up with some laws to cover that one.... There are laws and they are quite clear. If you have the receipt you own it. Example…
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This is really a small mess, but I don't see where is Apple's fault. They are not going to replace the police. Even if she does have a proof of ownership, she must show it to the police and it is only the police who can ask of Apple to take actions…
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Quote: Originally Posted by jfanning Because 50% of Apples customers are not in the US. That is a good enough reason, plus the original poster doesn't live in the US, so US based surveys are useless as they don't reflect the service levels of Ap…