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  • How to start a keyboard repair for your MacBook or MacBook Pro, and what to expect

    I had my 2016 keyboard/top case replaced in late May (AppleCare).  The weird part for me was the problem was intermittent and variable.  It seemed to affect different keys at different times. But it was driving me nuts, and finally set up a genius bar appointment.  Actually the day I took it in, I could not replicate the problem.  But the in store tech offered to fix it for me anyway. I had multiple good backups, so I left it with the store.   The Store tech, noted on the ticket he could not reproduce the problem, but ordered a keyboard top case replacement anyway.  In my case, I was defintely having problems, but I could replicate the problem at the time I dropped it off. 

    Dropped off in a Store, returned to me at home by Fedex.  It was out of my hands for 10 days, including the Memorial Day holiday.  The store tech did not know for sure where it was sent, but the return trip to me originated in Memphis.  

    This was the first time I have had anything "sent out" for depot repair by Apple.  Process was simple, although the online "check status" option was not particularly helpful. Basically "received" "tech looking at it" and "shipped"  But the process worked fine, and the new keyboard is way better than the old in all respects.   The only bad part was my baby was gone for over a week.  I was able to get by for that 10 days, but I can see that it might a bigger hardship for other folks. 
    avon b7
  • Apple's iPhone 'Do Not Disturb While Driving' feature helping to reduce dangerous habits

    Soli said:
    dcgoo said:
    If there was a way to disable the default reply, I would turn it back on.  I do not want to prompt my correspondents to use the "urgent" feature. plus it is far too wordy.  All I want it to send, is something MUCH shorter, like: "Later, I am driving"  Nothing else.  (yes, I have left feedback)

    Someone created a video that answers your question…

    Sorry, it doesn’t do that. You can create your own custom text, but it is sent in addition to the default paragraph. 
  • The best Thunderbolt 3 docks for Apple's 2019 13-inch MacBook Pro

    AppleInsider said:
    ...owners of the 15-inch MacBook Pro will want to look at docks with at least 87 Watts of power delivery through a single connection in order to properly charge their Mac. 

    This is not strictly true. The MBP 15 charges just fine with only 60 watts available.  It takes a bit longer than 87 watts, but surprisingly, not a huge amount.  If you need 30 minutes of charge, it might take 45 @60w
  • Apple homepage gets iPhone X makeover ahead of Friday preorders

    Is there any way to order it on Friday without a contract at full price? Apple usually waits a month or so before you can order it online contract free. 
    All phones purchased from Apple are unlocked and contract free. That is the only way you can buy them from Apple directly.  Applies even if you buy using the iPhone Upgrade Plan.  If you are looking for SIM free, that is something else.  You cannot buy a SIM free phone with the Apple iphone upgrade program.   
  • T-Mobile's John Legere boosts Apple Watch LTE speed limit in response to customer feedback...

    lkrupp said:
    You know they make Series 3 watches WITHOUT LTE. But in any even your 'deal breaker' will be a 'deal maker' for millions. 

    Actually only the aluminum models can be ordered w/o LTE