avon b7

About

Username
avon b7
Joined
Visits
115
Last Active
Roles
member
Points
12,660
Badges
2
Posts
8,344
  • Apple expands iPhone XS and XR trade-in program countries around the world


    microbe said:
    “In the U.S., customers can receive up to $450 when trading in an iPhone X, $350 for an iPhone 8 Plus or $300 for an iPhone 8 or iPhone 7 Plus.” Whether it’s a cell phone or a car, the manufacturers know the true value of their product. Why should people pay more?
    Wow, talk about total ignorance. OK here's why the trade-in credit is lower on those older devices than what they cost new:

    - they're older devices and no longer new
    - they're used
    - convienence 
    - they will be resold again after refurbishing, at a higher price than the trade-in credit

    ...don't like trade-in prices? Happily, you are 100% free to sell it on your own for more. It's more work, but you will take home more. See how that works?
    Prior to the new offer, I would have got 0€ for the iPhone 6 (in pristine condition) but Apple would recycle it for 'free'. Erm, no. The cost of recycling and safe disposal is already included - by EU law - in the purchase price! EU users pay - up front - to avoid paid obligations down the line.

    After the promotion went live, Apple gave me 135€. What does that tell you?
    muthuk_vanalingam
  • Apple boycott by Chinese firms supporting Huawei is escalating

    tmay said:
    I'm sure that Chinese Companies and individuals will see their social scores increase by participating in these boycotts.

    The Five Eyes are aligned against Chinese Telecom equipment, and as they should be. There's no odds in a telecom infrastructure from an authoritarian government known for IP theft.

    If Apple gets beaten up in China, then I'm  guessing that China will no longer be the supply chain for Apple Products.
    http://time.com/5483682/huawei-security-risks-demand-proof/

    The Five Eyes already has a lot Huawei gear. Nothing surprising in that. What is new is the US desperately trying to stop Huawei progress for technological and political reasons under the guise of security and doing so, so late in the day that the UK roll out of 5G could be put back by a year and cost a lot more. All without a shred of evidence.

    https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12176731
    muthuk_vanalingam
  • Reminder: Apple's $29 iPhone battery replacement program ends December 31

    Apple hasn't refunded the 60€ the program promised would be automatic. I visited the store that swapped the battery out and they told me to contact tech support at Apple. They cleaned their hands of me. I can't get through to Apple as I don't have 'support coverage' and there are only two 'rights to exception', neither of which applies to my case. I've written to the store asking for instructions and contact info in writing.

    More hoops to jump through.

    The only contact info on the receipt is the email address of the store so that's where I've written.
    muthuk_vanalingam
  • Apple expands iPhone XS and XR trade-in program countries around the world

    avon b7 said:
    avon b7 said:
    Major discounting (which is what this amounts to) three days before Christmas has just one reading in my book: Lower than expected sales. The offer (in this case Spain) is totally in your face, front page, prices in black and white, marketing. Never seen this before.
    Apple has had in your face iphone ads on their store home page before. 




    Remind me how far back you had to go to fish that one out! I cannot even remember the last time something like this happened and three days before Christmas no less.

    To top things off, we have just had the absolute worst Apple Store experience ever in a shop that was half empty when it should have been teeming with people.

    It now seems that the iTunes backup cannot be moved to the new phone and everything has been erased from the old phone - and they were warned before we even decided to go ahead with the purchase! According to them their is now no solution they can offer locally. So why didn't they check thoroughly before the sale? They were warned multiple times. They moved us to the Home Pod area to make the transaction but the music wouldn't stop. Siri had to be told over and over to stop the music only for it to start again and again.

    So my wife now has the most slippery phone ever made - it literally had to be stopped slipping off the table FOUR times while trying to jump through all the hoops Apple put in front of us. All while one guy tried to configure the equipment of eight people at the same time. No wonder when face recognition failed to set up it took him a while to realise the plastic was still on the phone!

    We took the MBP in with us to be sure they knew what was planned and they were shocked to see a machine from 2011.

    In the end they said they couldn't do anything and recommended visiting a reseller as anything over four years old really couldn't be tackled at an Apple store.

    So now I'm traveling home, 725€ out of pocket, with a botched transfer to deal with and more headaches to resolve.

    Most important thing right now is a non-slip case.

    "It now seems that the iTunes backup cannot be moved to the new phone and everything has been erased from the old phone"

    Why is that?
    As this was a giveback purchase Apple deletes the contents of the phone you are giving back.

    We warned them  various times that the backup was in iTunes on an older system but the guy was there only to handle the purchase and erasing of the phone we were giving back. After that we were moved onto another guy (with the old iPhone now erased). We took the MBP with us so they could see anything they wanted.

    First step. Upgrade to iTunes 12.8 on the MBP.
    Second Step. Plug in the XR.
    Third step. The phone requires an OS upgrade before it can connect to iTunes.
    Fourth step. Mac App store to upgrade the OS. Result: No upgrades found. AppleStore guy stumped. He consulted with a colleague who was also stumped. Conclusion: unable to restore from the backup in iTunes. Proposed solution: Find an Apple reseller to see if they can install an older OS compatible with the XR as the Apple Store considers all Macs vintage at four years. I asked the girl to repeat that and she stood by her claim.

    A really poor experience with even poorer results.

    From them being informed on the situation multiple times but not checking compatibility first, through to one guy having to configure a table full of users, to the poor advice given, it really was a disaster made unnecessarily worse by Apple as they make it very cumbersome to download older supported versions of MacOS. They are actively hidden from users. A pointless move as there are users with very valid reasons to want older versions.

    I'm currently downloading the Sierra installer via the Mac App store after jumping through more hoops to find it. I'll install it on a clone of the MBP and restore from there and see how things go.

    There is no good reason why iTunes 12.8 could run on my system but not restore to a new phone.
    gatorguyelijahg
  • Apple expands iPhone XS and XR trade-in program countries around the world

    avon b7 said:
    Major discounting (which is what this amounts to) three days before Christmas has just one reading in my book: Lower than expected sales. The offer (in this case Spain) is totally in your face, front page, prices in black and white, marketing. Never seen this before.
    Apple has had in your face iphone ads on their store home page before. 




    Remind me how far back you had to go to fish that one out! I cannot even remember the last time something like this happened and three days before Christmas no less.

    To top things off, we have just had the absolute worst Apple Store experience ever in a shop that was half empty when it should have been teeming with people.

    It now seems that the iTunes backup cannot be moved to the new phone and everything has been erased from the old phone - and they were warned before we even decided to go ahead with the purchase! According to them their is now no solution they can offer locally. So why didn't they check thoroughly before the sale? They were warned multiple times. They moved us to the Home Pod area to make the transaction but the music wouldn't stop. Siri had to be told over and over to stop the music only for it to start again and again.

    So my wife now has the most slippery phone ever made - it literally had to be stopped slipping off the table FOUR times while trying to jump through all the hoops Apple put in front of us. All while one guy tried to configure the equipment of eight people at the same time. No wonder when face recognition failed to set up it took him a while to realise the plastic was still on the phone!

    We took the MBP in with us to be sure they knew what was planned and they were shocked to see a machine from 2011.

    In the end they said they couldn't do anything and recommended visiting a reseller as anything over four years old really couldn't be tackled at an Apple store.

    So now I'm traveling home, 725€ out of pocket, with a botched transfer to deal with and more headaches to resolve.

    Most important thing right now is a non-slip case.

    muthuk_vanalingam