r2d2

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r2d2
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  • Criminal lawsuit over iPhone battery slowdowns filed in France, where planned obsolescence...


    alandail said:
    So Apple fixes an issue where degraded batteries cause unexpected shutdowns and everyone is upset with them for fixing it?

    As the article says, there is no slowdown with fully functioning batteries.

    Instead of suing Apple, customers should be thanking them for fixing the random shutdown issue.

    Show me where in the last year Apple fully and publicly explained this to people and I’ll agree with you.
    muthuk_vanalingam
  • Criminal lawsuit over iPhone battery slowdowns filed in France, where planned obsolescence...

    steven n. said:
    Honestly, this was just the opposite (though communication was piss poor). It was easy to do a battery upgrade and get full speed back. For those that didn’t want to do that, it kept phones, and batteries, in use longer.

    Apple’s communication on this, however, was atrocious. 
    The problem is most people did not know to replace their battery. Many felt the only recourse was to spend on the phone upgrade.

    muthuk_vanalingam
  • Third iPhone battery lawsuit says Apple used slowdowns to avoid fixing defects

    Rayz2016 said:

    This is a significant point that seems to have been lost in the inevitably gleeful hysteria. The slowdown is not permanent. It only occurs if that battery is old AND there is danger that the phone is going to shut down. If the phone is constantly drawing power then you need to check to make sure that you haven't got a rogue app that is constantly talking to the internet or trying to get your location.

    The other popular meme amongst the uniformed is that this slowdown is designed to fix a problem with the phone.

    I don't think so. 

    A quick search of the web reveals that phones shutting down randomly has been a problem since before phones got smart. And when someone asks about it on a forum, the first reply is 'have you tried getting a new battery?'

    So, Apple is not trying to hide a design fault with the phone, they're trying to come up with a way of stopping the phone doing something it is always going to do. In much the same way, a car battery can no longer hold its charge, then the car will become increasingly unreliable.

    And this is not just a quick hack to hide some problem; this is part of the same invisible AI initiative that Apple talked about earlier this year:

    https://www.technologyreview.com/s/608051/tim-cook-technology-should-serve-humanity-not-the-other-way-around/
    In an interview with MIT Technology Review conducted a few hours after the meeting with Picard, Cook ticks off a list: image recognition in our photos, for example, or the way Apple Music learns from what we have been listening to and adjusts its recommendations accordingly. Even the iPhone battery lasts longer now because the phone’s power management system uses machine learning to study our usage and adjust accordingly, he says.

    Well, will you look at that. They don't just made adjustments when the battery is old; they do it all the time. 

    So I think I'm going to ignore the folk who say I should boycott Apple products; this is exactly what I want my devices to do. I want them to use AI to make sure that I don't lose work for whatever reason. And I would prefer a slowdown (which I probably wouldn't notice) to having the phone switch off (which I definitely would).

    Now, just imagine how much hassle Apple could have saved themselves if they'd mentioned this in the MIT Technology Review:

    In an interview with MIT Technology Review conducted a few hours after the meeting with Picard, Cook ticks off a list: image recognition in our photos, for example, or the way Apple Music learns from what we have been listening to and adjusts its recommendations accordingly. Even the iPhone battery lasts longer now because the phone’s power management system uses machine learning to study our usage and condition of the battery, and adjust accordingly, he says.

    One of Apple's increasingly common forehead slapping moments I'm afraid.

     Apple, themselves, said that this is something they implemented last year (iOS 10.2.1) for the iPhone 6, iPhone 6S and iPhone SE and now extended that feature to iPhone 7 and 7 Plus with iOS 11.2. It is not something that they've done all along but was recently developed to cover up a different issue that was happening. So yes, it was "designed to fix a problem".

    Everything else you posted is a distraction from the fact that Apple implemented this change without telling anyone. Especially in the face of long held rumors that they slowed older phones down in order to get more sales. They played right into the hands of those rumors.

    Personally, I think three things happened (my 2 cents):

    1) They tried to fix a shut down problem in phones with older / defective batteries.
    2) They didn't disclose this to avoid bad PR 
    3) They didn't disclose because some people will opt for the upgrade.

    A win, win, win - at least on paper.
    mike54
  • Third iPhone battery lawsuit says Apple used slowdowns to avoid fixing defects

    entropys said:

    Out of warranty, I would not expect any company to give me new parts to replace worn out parts for free.

    Out of warranty, I wouldn't expect a company to secretly slow down my device but here we are.
    muthuk_vanalingamsingularity
  • Third iPhone battery lawsuit says Apple used slowdowns to avoid fixing defects

    r2d2 said:

    Did you think before posting this?! Less work for Apple?!! It would mean less money for Apple. ...
    ROFL...  Do just make this nonsense up as you go?
    Is that all you got?!

    You posted this in a previous post:

    "But honestly, I seriously considered buying a new phone because, while it had a worn battery, it was too unreliable to depend on."

    While you didn't pull the trigger on a new phone because Apple didn't disclose this SW / battery issue, many people did. That's more money for Apple.
    muthuk_vanalingam