stanhope
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Apple hourly workers feel helpless under punishing pressure & mistreatment
To me this started with the much hyped, overpaid, angela ahrendts. One used to get the exclusive attention of the genius during an appointment, now you are in a cluster where you share the attention of the expert. If you had apple care, the person helping you seemed to have wide latitude to address your problem even replacing the item outside the expiration date by a week or two. This shopping appointment approach is foolish though i cannot lay that bit of stupidity at her feet. What on earth does burberry have to do with apple? Burberry isn’t as successful as Louis Vuitton. It was always a second tier ‘luxury’ brand. Bottom line apple isn’t what apple used to be and that is no compliment. Kudos to those employees with whom I have interacted with that were pleasant, professional and thorough. Only once did I have to upbraid a snotty jackass that now you tell me makes $13/hour. With that he couldn’t avoid the merchandise he hawks. -
Apple Watch outsold all of the Swiss watch industry by sales volume in 2019
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Former Apple retail chief Ahrendts says 'mission accomplished,' denies reported criticisms...
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Former Apple retail head Angela Ahrendts upset 'finely tuned balance'
lkrupp said:Oh here we go again. Apple is the ONLY, repeat, ONLY tech company where a customer can walk into their store and get service on their devices, get questions answered, make purchases and this thread has already been hijacked by the perpetually bitching crowd that hammers away at anything Apple. Fire Cook, fire Ahrendts, fire Federighi, fire Schiller, fire ‘em all!
1. When very crowded, my local store had a stale air smell in it (better ventilation system?).
2. -- Poorly trained staff: "Ask five people -- get five different answers-- An emphasis on sales over service-- Being pushed to make online appointments for service -- which the Apple store essentially ignored (You got treated the same whether you had an appointment or just walked in)iPhone a month or so ago. Waiting for someone to serve us.
3. Spent 25 minutes with a friend trying to buy
4. Apple stores used to be a fun destination/experience - I hope it returns to that with the new VP!
5. My belief is that Steve would have never allowed AA within a 100 yards of an Apple employment line.
6. I agree with the majority here, and have been carping on this for years here.
What a load of unadulterated bullshit. What must it be like to go through life bitching about everything, never satisfied, always disappointed, always negative and throwing shade on everything and everybody.
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August halts sales of flawed View doorbell, promises fixed version 'in the near future'