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genovelle said:

The problem is that if the person help stole it can contact them directly, they clearly know who they are and possibly where they live. If this person took this Apple employee’s advice to heart and then decided to take an aggressive stance and ended up getting shot or worse, who do you think will be sued for 30 million dollars? Well, she doesn’t have it, so Apple will be the target. 

s.metcalf said:

Bad decision.  Loot boxes and predatory, exploitative pay-to-progress mechanics via in-game currencies are extremely harmful to at-risk individuals (especially children) and should be banned on moral and ethical grounds if not basic common decency and respect for players.  That Apple is complicit and pushes these harmful products heavily--because they are so profitable on the back of addicted users--shows that they only take social justice and welfare issues seriously when it doesn't impact their bottom line; or potentially improves it.

So-called "Consumable" IAPs (In-App Purchases) is the App Store model that enables loot boxes and the ability to spend infinite amounts of real money on a game.  The psychology is very deliberate and harmful: you can never truly win because there's always someone who's as addicted with more money and has spent more than you to level up, so it creates a loop-cycle of addicted individuals trying to out-compete and therefore out-spend one another.  Loot boxes take that exploitative model even further and well into gambling territory.  It's sick.

If the courts don't stop it, then Apple should.  But of course, the apps make far too much for Apple due to their commission, so they won't.  I guess being a multi-trillion dollar company isn't enough for them.  They have to try to suck money out of addicted gamers and children using mummy's credit card, sometimes costing thousands before parents notice..