henrybay

macxpress said:

Queue the bitching about the keyboard in 3, 2, 1......

Your keyboard is playing up...I assume you were trying to type ‘Cue’. 

lkrupp said:

henrybay said:

lkrupp said:

henrybay said:

Until Apple increases the amount of key travel on these MacBooks, I will never buy one. Yes, I know this is a subjective issue, but the feel of the keyboard is a really, really important aspect for me when using a laptop. I just refuse to compromise on this matter. And I know I am not alone.  

I’m sure Tim, Craig, and Phil lose sleep at night because of your demands. You’re not alone? Who’s the other guy? Oh, you mean the anonymous, unsubstantiated comments on sites like MacRumors and 9to5Mac? 

At least 40% of the comments on the butterfly keyboard on this site - AppleInsider - have been negative over the past year. That’s about the same percentage on MacRumours and 9to5Mac, so don’t kid yourself that only a small percentage of people really don’t like this keyboard. The negative feedback is even higher on sites like Reddit - probably because they are less strictly moderated and people tend to vent more. My point is, the problem with this keyboard is very real for many people. 

You are only counting comments on some tech blog forums. Comments on these sites are a tiny fraction of the real world and consist of anonymous users who may or may not have an agenda. People such as yourself apparently believe that tech blog comment sections represent the majority of users and are the definitive authority on whether this issue is widespread. They are not. And apparently you are calling Apple a liar when they say that only a small number of keyboards are affected. if you don't believe Apple then you are free to lodge a complaint with the SEC and FTC that Apple is committing fraud. Do you have the proof Apple is lying? Again, you and others are assuming this teeny tiny sample of users on tech blogs represent the world. 

Not sure what parallel universe you inhabit but there is no way Apple would offer preemptive service guarantees - specifically for these keyboards - if these problems only affected a small number of people.

Nor would there be class action lawsuits launched against Apple for these faulty keyboards if the problems weren’t widespread. Nor would hundreds of thousands of people (cumulatively) sign numerous petitions against these keyboards. Nor would many ex and current service centre employees at Apple stores say that butterfly keyboard repairs now comprise a big part of their work load.

It may be comforting for you to believe this problem only exists in the techno blogosphere but you would be mistaken. 

lkrupp said:

henrybay said:

Until Apple increases the amount of key travel on these MacBooks, I will never buy one. Yes, I know this is a subjective issue, but the feel of the keyboard is a really, really important aspect for me when using a laptop. I just refuse to compromise on this matter. And I know I am not alone.  

I’m sure Tim, Craig, and Phil lose sleep at night because of your demands. You’re not alone? Who’s the other guy? Oh, you mean the anonymous, unsubstantiated comments on sites like MacRumors and 9to5Mac? 

At least 40% of the comments on the butterfly keyboard on this site - AppleInsider - have been negative over the past year. That’s about the same percentage on MacRumours and 9to5Mac, so don’t kid yourself that only a small percentage of people really don’t like this keyboard. The negative feedback is even higher on sites like Reddit - probably because they are less strictly moderated and people tend to vent more. My point is, the problem with this keyboard is very real for many people. 

I speculate that Apple is fed up with having to incur these operational costs seeing as iPhones and iPad just have a glass screen and virtual keyboard.

If I'm right, Apple will have all its laptop users typing on glass within five years.

Ugh!  

You may be right about this because Tim Cook’s focus has always been on supply chains and production (so he would appreciate the efficiency of a single keyboard for every market). While Jony Ive seems intent on turning all Apple products into thin slivers of glass to win design awards. No one at Apple appears to focus on old fashioned usability for the user. 

If Steve Jobs we’re alive today he would tell Cook and Ive, ‘How is it possible that with all our technical skill, experience and resources, you guys managed to create the worst keyboard in the history of laptops? What were you thinking? And why do you keep doubling down on these ridiculous butterfly keyboards, version after version, year after year? Can’t you see this is a fundamentally flawed design - too fragile, too shallow and just horrible to type on!’

RealDavidGurney said:

What a pile of apologist crap.

Right now I have a 10-year-old Apple Bluetooth keyboard (A1314) sitting on top of my top-of-the-line MBP's keyboard so I can actually work. The key travel from that era is exactly where Apple should have stopped.

Totally agree with RealDavidGurney - well said Sir! May I also suggest that Apple provides a free blue tooth keyboard with every new MacBook - to sit atop the butterfly keyboard (as David Gurney does). This would help solve the problem.