Kevin Bohacz
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Apple's apology for small amount of 2018 MacBook Pro keyboard failures still isn't enough
I own both a 2016 MB 12” and a 2017 MB Pro 15” and both computers are plagued with frequent keyboard problems. I keep a case of canned air around to keep the keyboards working. I waste time every day cleaning the keyboards. It is a pain.
I’m a novelist and spend all day everyday typing on my notebooks. As a professional keyboard user, these keyboards are the worse keyboards I have ever used. I own a couple of 2013 era Apple MB Pros which have the best keyboards I’ve ever used. So I know Apple knows how to make a great keyboard.
Apple needs to take ownership of this problem and resolve it. Every computer does not have to be so thin, so anorexic that it no longer serves its purpose well. Anorexia is not sexy, it is unhealthy. I am heartbroken that Apple seems to be going down the path of selling slick over “it just works.” The entire reason I gave up on MS computers and went to Apple in 2011 was to save all the time I was losing to computer updates and upkeep. In my opinion, Apple is still better than MS, but not for long.
This MB keyboard fiasco is not a small inconsequential problem to those who experience it. There is a recall petition with over 35,680 signatures https://www.change.org/p/apple-apple-recall-macbook-pro-w-defective-keyboard-replace-with-different-working-keyboard
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Touch ID, OLED touch bar to highlight thinner MacBook Pro models in Q4
"To help keep thickness at a minimum, Apple plans to employ low-rise butterfly mechanism switches and battery tech introduced with the 12-inch MacBook Pro with Retina display."
I own the Macbook 12" retina and several Macbook Pros and airs... I use the 12" exclusively for travel and the pros when at home working. I am a novelist and spend my entire day writing. If I had to use the low travel keyboard from the 12" all day long I would go insane. If Apple put that low travel keyboard into a pro then I would not buy it... period... That keyboard is a major compromise in ergonomics that is acceptable in a lightly used computer but not in something used day to day. I can type twice as fast on the wonderful keyboards found on my Macbook Pros than I can on that short travel keyboard on the 12"