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I have to chime in. First of all, rewinding and fast-forwarding through a YouTube video is hardly "guesswork." Making use of the duration time and the scrub-bar makes the process a bit more accurate than that. I get that replacing batteries every six weeks is sub-par performance for a 'smart' lock set but I wouldn't consider removing and replacing three screws and replacing a battery to be particularly onerous. The review initially comments that Kwikset's solution to the fingerprint on gloss surface number pad to be "a nice one." The conclusion then states that in certain instances (arms full) it's "a none-starter." Huh? I'm not sure that conclusion is warranted anyway. I'm guessing that if you can punch in four numbers (or whatever) two additional can't be that big of a deal. I'm not defending all the comments, but FOUR editorial responses? Wow.