KenKF
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Reported 2016 MacBook Pro graphics issues likely caused by third-party software [u]
reno said:Apple knows the problem has nothing to do with third party software.My $4,300 MacBook Pro 15" 2.9GHz/2TB SSD/AMD Radeon Pro 460 exhibited the problem right out of the box. The only software I ever installed was a macOS Sierra update and Xcode directly from the Mac App Store.I've explained this to 3 different Apple techs during lengthy phone calls, and to 1 Apple "Genius" at the store where I returned the computer.
I purchased the 13inch non touch bar for its battery life. Straight out of the box, I had the same disappointing screen flickering right from the moment I login to the desktop page. I got it replaced with another one which is fresh out of the box and it has the same problem. Thus I went to the place where I bought it and did a restart on their demo sets and they have the same problem. When I sent the second set to the Apple service centre, I was told they received another two MacBook Pro 15inch 2016 with the same problem.
My first set was bought in mid November 2016 and gotten the replacement set in end of November 2016. After 1.5 months has passed, spoken to 10 persons including a few Senior Apple Product Specialists from Apple hotline, few of them went "missing" and were uncontactable, the second set was still in Apple service centre. Software issue? Nah. Definitely Hardware issue. Either it's graphic card or the screen itself.
Should I allow my brand new laptop to be dismantled and replaced with a screen? Or ask for a brand new replacement that will most probably ends up with the same problem? Either way, it's gonna be a bad choice.
Conclusion:
I shouldn't have bought this laptop in the first place.
1.5 months passed and I haven get to touch the laptop. Seriously, Apple?