dpkroh

I likely own more personal Apple products than 99% of AI readers***.  That doesn’t keep me from being objective.  Your last condescending line about how CBC apparently can’t be relied on for complete reporting, is ironic at best.

Even given your above reply that you have had Apple staff tell you alternative recovery options is suspect, especially after your above comment regarding the CBC. It’s a little late to say “oh yeah, thanks for pointing that out”.  You accuse CBC of incomplete reporting yet you fail to address this obvious issue in your article until a reader points it out?  A little convenient I think, and coming after the article seems suspect without being able to prove it.

In the article you also gloss over and dismiss Apple apparently deleting references in its forums to alternative recovery options.You make some weak excuse of legal quagmires of referencing 3rd parties, and then you completely castrate your own argument by trumpeting how it is absurd for someone to confuse Apple users in Apple forums with Apple employees. This in addition to claiming in your comment reply above that you have been told by Apple staff in service situations that there are other options.

Your fail to take Apple to task for deleting this information with the weakest non-sene I have ever read... “well this is Apple’s house, so well we can’t say anything about that”.... seriously.... ? Isn’t that the whole point of the article?

Do you actually believe your article is objective and balanced?

It’s definitely not IMO helping dispel the Apple people as sheep stereotype.

***my personal current Apple products include an iPhone Xs Max, Apple Watch series 4, iPad Mini 5, 3rd gen 12.9 iPad Pro, Apple pencil 1 and 2, multiple Apple TV HD and 4K, MacBook Pro, iMac, and more.......  that doesn’t the numerous additional Apple products that I have purchased for other members of my household or other mostly retired Apple products I still own and have not sold.....