- Last Active
78Bandit said:I've had two Surface Pros. An SP2 and an SP4. The backlight went out on the SP2 after less than a year and it was replaced under warranty. The SP4 has been flawless.
I've got a feeling a lot of the issues consumers are reporting relate to the sleep problems that plagued the SP3 and SP4 models for quite a while. A lot of the problem is Microsoft has to design its OS to run on tens of thousands of different hardware combinations by multiple manufacturers with new CPUs, motherboards, and video cards released every month. Even though they do control the hardware in the surface the underlying OS still has to be able to run on an almost unlimited combination of other components.
Apple has comparatively minuscule variations in hardware, revises its devices at a glacial pace, provides extremely limited opportunity for the user to upgrade after purchase, and is in complete control of the system from top to bottom. Apple can identify and eliminate potential issues much easier than Microsoft.
Having said that though, I would still recommend a Surface for anyone looking for a Windows based device.