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Apple's head of iCloud infrastructure leaves company, report says
Looking at the terms and conditions, iCloud is intended as a consumer product and not for business use.
Businesses will try to sign several devices using one “company” iCloud account but this turns into a mess when one person changes the password and then the others lose access or too many logging in with one Apple ID.
Expecting for Apple support to be “useful” in figuring out how to make iCloud bend for your team is asking a lot.
Apple’s business page https://www.apple.com/business/products-platform/
lists apps and resources used for businesses, even listing Microsoft Word and does not mention iCloud.
That gives us an idea where they currently stand.