jeffythequick
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Editorial: Arguing over iPhone 'Right to Repair' is good, but a solid middle-ground is nee...
christopher126 said:Anecdotal, I know, but the few times I've had devices repaired by Apple they were repaired perfectly and last years!
The few time I've had screens replaced, by third parties, the repairs were noticeably subpar. So bad in fact, that I replaced/recycled the repaired devices within a month or two.
Just say'n. I'm with Apple on this.
I just had a bad experience with Apple. It seems that the iPhone X isn't waterproof as alleged in their advertisements, and when the FaceID camera stopped working, the repair would be $600 for essentially a whole (repair returned) new iPhone X. The FaceID camera is probably about a $20 part (I'm stretching it here... it's probably cheaper), and another $80 for labor.If I could have the $20 part, I'd just do it myself, after buying $40 toolkit for taking apart the iPhone.
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Editorial: Arguing over iPhone 'Right to Repair' is good, but a solid middle-ground is nee...
MplsP said:
Not that someone wouldn't try, but this would seem to fall under the same reasoning that you can't sue Ford if you have your alternator replaced at Jimbo's Garage and he messes it up. Do you ever hear of car makers getting sued for 3rd party repairs?lkrupp said:Okay, I’ll accept the concept of being able to order parts from Apple much like walking into a Ford dealer’s parts department and ordering a genuine Ford part. But there should be iron clad protections to prevent Apple from being sued for a repair gone wrong or an injury from such failed repair. And it should be clearly declared that Apple is NOT responsible to provide warranty repairs on a device in which a third party or individual repair was attempted but not successful. If you buy a genuine Apple battery and it blows up on your face as you try to wedge it in your self-disassembled device it’s not Apple’s fault unless you can prove the battery was defective to being with. Somehow, though, I think the right-to-repair crowd wants to have its cake and eat it too. I broke my iMac trying to take it apart, now fix it Apple or else.
Or the complete car's warranty being void if Jimbo messes up the alternator goes bad?
Ford: It seems that Jimbo put a bad alternator in your car, and that means that your windshield wiper motor isn't covered under the 10 year 120,000 mile warranty. -
The Samsung Galaxy Fold doesn't look like it's coming back any time soon
I hope they do well. Nothing sparks innovation like competition and someone looking to take your lunch.
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Editorial: Will Apple's 1990's 'Golden Age' collapse repeat itself?
Interesting that this article came out today, exactly one day after I wrote my, "Dear Tim" letter stating why I was looking elsewhere for hardware and devices. At one point, it was "Apple or nothing," and now it's "Apple, or if it's good/cheap enough, I'll get it." while my income has gone up about 80% from where it was when I first started buying Apple products. That last statement is for those of you that are thinking that I can't afford it. In fact, a poor man pays twice for things. High quality items pay for themselves over time, and here is where my turning point is:Two months ago, I was getting ready to use the facilities and my Iphone X slipped out of my hands and landed in the bowl, where it was quickly removed (the bowl was clean), dried off, and put in a bag of rice. Thinking that my $1200 phone (256GB iPhone X) was OK to be in water, based on the advertisements, I pulled it from the rice bag and saw that the FaceID camera was shut down. I took it to the Apple store, told them what happened, and the nice woman there told me that "Water damage is not covered by the warranty. We have a replacement you can buy for $600." There is not even a scratch on the phone (after 18 months of use), and not wanting to throw good money after bad (an $1800 iPhone X is not in the "Good Value" category, especially with new phones in 4 months, 6 months at the time.). Now I have a 256GB iPhone 5 Max, because to use it, I have to use the passcode. Advertising something with water splashing all around it, but then saying it isn't covered by water damage is downright deception. I did look at the page, and they're absolutely right, it does say that it isn't covered. Bad on me for believing the girl that comes out of the swimming pool to pick up her iPhone X laying at the side and checking her e-mail using FaceID.Next up, over the weekend, my AppleTV 4K gave me the yellow triangle with the URL to go to, where I was told to call customer support. A very nice man told me that he'd send a box to ship it back to Apple, where they'd reload the software on it, as it seemed to be a software load issue. "How much will this cost?" "Oh, it won't tell me - usually that's a good sign that it is no charge." so we continue on with the call, and they send an e-mail to me with a "one more thing" (I get it...), where I'd print out the shipping label, but no, it's a request for $169 to "repair" the 14 month old 64GB (notice a trend here? I get the maxed out versions because I can't upgrade them later...) AppleTV 4K. So, my options are:1. Send them my AppleTV with $169 and I'll have a returned device with a 90 day warranty2. Spend another $20 (or find it on sale for $159) and have a new Apple TV 4KBut there's a third option... Stop buying these things from Apple, and that's where I'm headed. I can still watch my iTunes Movies on iTunes on a PC, and I can figure a way to send that to the 4K TV's that I have.Lastly, so my diatribe is complete, when I upgraded the hard disk on my 2007 iMac, and Apple wouldn't touch it when the video card went out (2 years later), I get it. I stuck my hands in it. Same with when I repaired a 2008 MacBook Pro, and it had an issue with the TrackPad. I don't think I'm that unreasonable with my expectations.Buying an Amazon Fire isn't out of the realm of possibilities, nor is getting a Google Phone. My car as a Google Drive/Airplay stereo in it, so I'm not that inconvenienced, but the main point is where Apple simply is looking to its customers as a cash cow, and quite frankly, I'm tired of it. I can afford Apple Products, and they can afford losing me as a customer, individually, but as a group, when the die-hards leave, all you have left is the fickle masses.And that's a bad place to be. Just ask the employees of Sears, Montgomery Ward, Kodak, Pan Am, Tower Records, Blockbuster, Pets.com, Polaroid, Lehman Brothers, and Radio Shack.You're never too big to fail. I hope it doesn't come to that, but if it does, I hope they go out of business and aren't saved, so they become a lesson to other companies.
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Student sues Apple for $1 billion over false arrest linked to facial recognition tech
Yeah... Every time I’ve sold a device with a way of pinging home (cell phone, iMac, iPad, etc.), I’ve asked to meet the person at the store for both of our protection. The buyer gets to know that their purchase was legitimate, and I get to know that the ownership has transferred, so if they do something stupid, I’m not the ones the cops look at.hammeroftruth said:
Like you needed help.sirozha said:Thanks for telling us how to rob an Apple store.
It’s a glass box with devices laying on tables.
Robbing the store is easy, getting anything from what you steal is a different matter. All of the devices get bricked, plus if you are stupid enough, as soon as you try to erase it and connect to the internet it will ping your location.
Only way the fence the goods is to sell them to some poor unsuspecting fool who doesn’t check to see if activation lock is turned off. If you see an Apple device being sold way too cheap, be very wary of getting ripped off or robbed yourself.
