gw1

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gw1
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  • Apple to face class action over MacBook butterfly keyboard

    My MBP 2016 is a total sh!tbox with the keyboard problems, Bluetooth connection problems, and battery life issues. There are two class action lawsuits on my model alone. When I was an Apple Fanboy, I looked over these issues but I just can't any more. Apple tried to replace the keyboard and gave me back a computer that took 30 minutes for the OS to load and indicated the only way to repair was to wipe the disk. I refused to accept this and forced them to put the old keyboard back which restored performance immediately. That was a waste of 5 days and 3 unexpected hours at the Apple Store trying to convince them to provide some sort of customer service and deal with the issue. Don't tell me that I cannot eat around my computer, or that the issue only occurred on a small percentage of computers. Neither of these arguments help my situation and are not realistic. In the 27 years working as an IT Pro, I have never had so many problems with such an overpriced computer. I am not going to assume that Apple is doomed but forcing beta products on customers and not providing adequate support is unacceptable to me - hince the class action lawsuits.
    anantksundaram